Urgent Insurance Verification Clerk

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world A Day in the LifeCareers That Change LivesAs a key member of Patient Financial Services the Insurance Verification team is responsible for all aspects of insurance eligibility and benefit verification including customer service with the objective of minimizing controllable denials and maximizing the clean claim rate The Insurance Verification role follows prescribed policies and procedures performs a variety of verification tasks using standard healthcare guidelines Obtains insurance coverage information from patient and payor utilizing all available tools including medical documentation and contract information to select the appropriate insurance policy plan Obtaining accurate benefit information to identify patient financial liability A Day in the LifeWere a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation join our new Minimed India Hub as Insurance Verification Clerk We are working to improve how healthcare addresses the needs of more people in more ways and in more places around the world As a company we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people in our teams This is the ideal opportunity to join us and be part of our commitment to the health of others Whatever your specialty or ambition is you can make a difference at Medtronic - both in the lives of others and in your career Responsibilities may include the following and other duties may be assigned Provides eligibility and insurance verification support to product sales teams by working assigned tasks within service level agreements Utilizes the system and or contact the patient to obtain basic policy plan and group numbers for all insurance carriers on the patients account to confirm eligibility Interact with insurance carriers patients websites to conduct comprehensive insurance benefit verifications for all insurance carriers with confirmed eligibility on the patients account Document insurance eligibility and benefits within the customer account to ensure accurate and timely billing for current and future customer orders Collaborate with internal and external customers to assist our patients with questions on obtaining Medtronic products therapy troubleshooting health insurance coverage concerns transferring patients to the appropriate department as needed Enters data into computer systems using defined resources and programs and investigates questionable data and recommends actions to resolve discrepancies Required Knowledge and Experience Bachelors degree Business or Accounting major is preferred 1 to 2 years of insurance collections experience Level 1 - 2 years in a US healthcare environment Good to Have Demonstrated ability to prioritize work managing daily and multiple tasks to completion within the time allotted Ability to prepare forms spreadsheets and graphs Experience with reading and understanding medical policy information and utilizing insurance benefit and coverage information to calculate estimated patient responsibility taking into consideration pre-determination referral authorization and contract terms Experience with various insurance plans offered by both government and commercial insurances i e PPO HMO EPO POS Medicare Medicaid HRAs and coordination of healthcare benefits including requirements for referral authorization and pre-determination Experience with medical billing and collections terminology - CPT HCPCS and ICD-9 coding Experience with HIPAA guidelines and healthcare compliance Previous experience in receiving and making outbound calls to patients to explain insurance benefits related to health insurance and or discussing patient financial responsibilities Proficiency in navigating multiple screens and MS Office Suite Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position Benefits CompensationMedtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values We recognize their contributions They share in the success they help to create We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage This position is eligible for a short-term incentive called the Medtronic Incentive Plan MIP About MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions Our Mission to alleviate pain restore health and extend life unites a global team of 90 000 passionate people We are engineers at heart putting ambitious ideas to work to generate real solutions for real people From the R D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves We have the talent diverse perspectives and guts to engineer the extraordinary Learn more about our business mission and our commitment to diversity