Manager

Job Title Showroom Manager Salary up to 50000 Company Shree Mahaavir Ceramic Industry Building Materials Location Navsari Gujarat Reporting To Management Employment Type Full-Time Job Summary You will run the showroom as an owner on the floor accountable for hitting revenue and margin targets delivering excellent customer experience coaching the sales team maintaining display stock integrity and ensuring smooth end-to-end order fulfilment from quotation to installation This is a hands-on execution-heavy role that requires clear discipline sales focus and operational control Role and Responsibility Sales and Target Achievement Own monthly quarterly and annual sales targets and margin targets for the showroom Create a daily sales plan target list of customers to call visit walk-in conversion goals and follow-up schedule Manage lead pipeline record follow up and convert leads in CRM Excel Maintain lead ageing Prepare and share quotations within 24 hours of customer visit requirement capture Run daily huddles with the sales team to allocate leads review the pipeline and set action items Drive upsell cross-sell accessories adhesives installation services trims and maintain average order value targets Negotiate price discount within approved limits escalate larger concessions to Owner Regional Manager Customer Experience and After-sales Greet and qualify walk-ins manage customer journeys from sample selection quotation sample holding order Ensure demo areas and sample boards are clean functional and accurately labelled Resolve customer escalations report management on major complaints Coordinate installation schedules site visits and handover checks Ensure post-installation complaints are followed up on and closed Maintain a customer feedback log and pursue repeat referral business Team Management And HR Hire induct and train showroom staff sales executives cashiers helpers Create role cards and KPIs for each staff member Create weekly rosters and ensure shift coverage including weekends and festival periods Conduct weekly coaching monthly performance reviews and corrective action where required Maintain discipline attendance records and recommend wage incentive adjustments to management Merchandising Visual Display and Store Presentation Maintain visual merchandising standards planogram adherence sample rotation lighting and feature displays for new collections Execute seasonal and promotional displays Diwali wedding season builder festivals with timely reprints of price cards and banners Audit showroom layout monthly and recommend product mix adjustments to management Inventory Management Maintain accurate showroom inventory records samples display units demo stock Conduct a physical stock check weekly and a full reconciliation monthly Coordinate timely replenishment with the warehouse manage sample orders and returns Supervise sample tagging barcoding and storage standards to reduce damage wastage Billing Cash and Receivables Ensure accurate invoicing on the POS billing system and timely collection of advances as per terms Daily cash-up and handover to accounts maintain petty cash registers and receipts Manage payment follow-ups for pending receivables escalate delinquent accounts per company policy Ensure correct GST invoicing and collect necessary documents business PAN GSTIN when applicable Logistics and Order Fulfilment Coordinate with dispatch warehouse for on-time deliveries confirm delivery schedule with customer Manage installation vendor coordination agree on time scope and handover checklist Track delivery installation exceptions and ensure root cause is addressed Local Business Development and Partnerships Build and maintain a local network of contractors builders interior designers dealers and architects Organise outreach programs and meet-ups contractor nights designer previews to generate project leads Maintain a prioritised list of 20-30 high-value local accounts and run structured follow-ups Reporting and Administration Submit daily sales summary weekly pipeline report and monthly performance report to management Maintain accurate records sales orders quotations customer agreements KYC and warranty registers Prepare basic competition and market price updates monthly Training And Product Knowledge Conduct fortnightly product technical sessions tile specs installation best practices grout advice selection for showroom staff Keep the sales team updated on new launches SKUs dimensions and pricing changes Education Bachelor s degree preferably BBA MBA or Postgraduate qualification will be an added advantage Who Can Apply 3-6 years retail experience minimum 2 years in a supervisory managerial role tiles sanitaryware building materials home improvement or consumer durables preferred Experience managing a multi-person showroom team 5 staff Perks and Benefits Paid Leaves Job Types Full-time Permanent Pay 30 000 00 - 50 000 00 per month Application Question s What is Current Salary What is your expected Salary Experience Showroom Management 1 year Preferred Work Location In person