ServiceNow Platform Engineer

7 days ago

Pune, India Jobted IN C2 Full time

: We are seeking a highly skilled ServiceNow Platform DevSecOps Engineer to join our team. This role combines platform administration, development, and security-focused operations. The ideal candidate will have deep experience in platform upgrades, system monitoring, and ServiceNow development, with a strong understanding of platform security and operational best practices. Responsibilities: - Execute platform upgrades, patching, and post-upgrade validations - Monitor instance health and performance; proactively address performance and stability issues - Manage instance cloning activities, including preserve rule configuration and post-clone checks - Install, configure, and support MID Servers, covering both infrastructure and agent-level functionality - Develop and maintain custom applications, flows, business rules, UI policies, script includes, and other platform components using JavaScript and Glide APIs - Support integrations via REST, SOAP, and MID Server orchestration with a focus on secure implementation - Manage credential-related configurations and authentication integrations using Azure AD and LDAP - Implement and enforce ServiceNow security best practices across the platform - Coordinate with networking and security teams to validate firewall rules, proxies, DNS, and certificates required for MID Server and platform operations - Contribute to CI/CD efforts through code deployment, automated testing, and change management - Maintain detailed documentation for platform configurations, system architecture, and standard procedures Requirements: - At least 3 years of development experience on the ServiceNow platform - Advanced scripting skills with strong knowledge of JavaScript, Glide APIs, and ServiceNow development patterns - Solid experience with platform administration tasks including upgrades, cloning, and performance optimization - Expert-level understanding of MID Server setup, maintenance, and troubleshooting - Familiarity with secure authentication systems such as Azure AD and LDAP - Understanding of network concepts (firewalls, proxies, DNS, certificates) relevant to platform and MID Server operations - Exposure to Agile or DevSecOps methodologies, including CI/CD pipelines - Strong problem-solving and communication skills Preferred Qualifications: - ServiceNow Certified System Administrator (CSA) strongly preferred - Additional certifications such as Certified Application Developer, Discovery, or IntegrationHub a plus - Experience working with ITSM and ITOM modules in enterprise environments Additional Requirement: - Must be able to work during EMEA business hours (3 PM – 11 PM) to support distributed global teams and platform operations This is an opportunity to join a technically driven team and play a key role in ensuring the stability, security, and continuous improvement of a critical enterprise ServiceNow environment.

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