Site Reliability Engineer

Site Reliability Engineer Key Highlights ️ Build, automate, and support cloud-native infrastructure powering high-availability platforms Contribute to automation-first engineering across AWS, Terraform, CI/CD, and observability tooling Improve reliability, uptime, system health, and performance across production environments Strengthen DevSecOps workflows—enhancing security, delivery consistency, and operational excellence Support major incident response, troubleshoot complex issues, and ensure platform stability at scale Position Overview We are seeking a Site Reliability Engineer to enhance reliability, automation, and performance across cloud-based platforms. This role blends hands-on engineering, systems thinking, and strong cross-team collaboration within a modern DevOps environment. You will help build scalable infrastructure, evolve observability, improve resiliency, contribute to incident response, and support secure delivery practices across engineering. This role is essential to supporting high-volume user traffic while ensuring systems remain stable, fast, and secure. Key Responsibilities Cloud Engineering - Deploy, maintain, and improve AWS environments using automation and Infrastructure-as-Code - Build tooling that increases predictability, stability, and delivery speed - Tune systems for scale, performance, and cost efficiency - Maintain reproducible and auditable infrastructure using Terraform - Monitor cloud spend and usage to support service-level objectives Observability & Reliability - Support uptime, reliability, and performance monitoring across critical services - Participate in incident management and bridge calls during major events - Enhance telemetry tools (NewRelic, CloudWatch, DataDog) for operational visibility - Apply data-driven insights to improve system stability and user experience - Help ensure architecture and deployment patterns meet reliability expectations DevSecOps & Automation - Strengthen CI/CD pipelines and code-quality practices - Collaborate with Cybersecurity to remediate vulnerabilities via automation - Support secure, consistent, and scalable delivery workflows Resiliency Engineering - Identify potential failure points and architectural risks - Support chaos testing and failure-injection exercises - Assist in capacity planning for seasonal or unexpected load spikes - Recommend improvements to infrastructure and services to increase resiliency Leadership & Collaboration - Contribute to knowledge sharing and best practices across engineering - Collaborate closely with product, engineering, and security teams - Write clear documentation to improve operational readiness Qualifications - Experience as a software or systems engineer with strong debugging skills - Hands-on experience with AWS and Terraform (required) - Experience with ECS; Kubernetes/EKS experience preferred - Proficiency in Python, Golang, Bash, or similar automation languages - CI/CD experience with GitHub Enterprise, Jenkins, CircleCI, or similar - Ability to troubleshoot across servers, networks, storage, and databases - Experience supporting production systems in cloud environments - Strong communication, analytical thinking, and incident response skills - BS in Computer Science or equivalent experience About Us We build reliable, scalable, and secure digital platforms that support global user experiences. Through automation, observability, cloud engineering, and resilient systems design, we help organizations operate confidently, innovate quickly, and maintain high-quality service delivery. Why Join Us Join an engineering organization where reliability, automation, and performance sit at the core of everything we do. You'll work with modern cloud technologies, collaborate with high-performing teams, and contribute directly to systems that support millions of users. This is an opportunity to influence platform maturity, strengthen engineering practices, and grow as a reliability-focused engineer.