Customer Relationship Executive

4 weeks ago

Coimbatore, India Cathrrine Travels And Tours Full time

Job Description

- Key Responsibilities:
- Handle incoming customer queries related to travel packages, bookings, and services via phone, email, and chat.
- Build and maintain strong relationships with clients by providing timely and accurate information.
- Assist customers with booking modifications, cancellations, and resolving complaints or issues.
- Coordinate with sales, operations, and tour management teams to ensure smooth delivery of services.
- Maintain detailed records of customer interactions and feedback in the CRM system.
- Follow up with clients for feedback and upselling opportunities.
- Support marketing campaigns by reaching out to existing and potential clients.
- Ensure compliance with company policies and service standards.

RequirementsSkills & Competencies:

- Excellent communication and interpersonal skills
- Customer-centric attitude with problem-solving abilities
- Experience in handling client queries and resolving complaints effectively
- Familiarity with CRM tools and MS Office applications
- Ability to multitask and manage time efficiently
- Patience, empathy, and positive attitude towards customer service
- Prior experience in travel, tourism, or hospitality sectors
- Preferred Background:
- 135 years of experience in customer relationship or customer service roles, preferably in Travel & Tourism or Hospitality
- Knowledge of travel booking systems and tourism products
- Understanding of industry trends and customer expectations

  • Customer Relationship Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India Shogan Systems Full time ₹ 2,16,000 per year

    Customer Relationship Executive - IT Sales & ServicesLocation : CoimbatoreExperience : 1 + YearsPay: ₹15, ₹18,000.00 per month + IncentivesRole DescriptionThis is a full-time, on-site role for a Customer Relationship Executive located in Coimbatore. The Customer Relationship Executive will be responsible for managing business relationships and ensuring...

  • Customer relationship executive

    4 weeks ago

    Coimbatore, India Kanalii Services Full time

    Looking for customer relationship executive with good communication and inter personal skills Min 1year experience in customer handling Salary upto 32k Job location cheranmaa nagar, Coimbatore. Looking only female ** More details Job Type: Full-time Pay: ₹30, ₹32,000.00 per month Work Location: In person

  • Customer relationship executive

    6 days ago

    Coimbatore, Tamil Nadu, India Kanalii Services Full time ₹ 2,88,000 - ₹ 3,84,000 per year

    Looking for customer relationship executive with good communication and inter personal skillsMin 1year experience in customer handlingSalary upto 32kJob location cheranmaa nagar, Coimbatore.Looking only female **More details Job Type: Full-timePay: ₹30, ₹32,000.00 per monthWork Location: In person

  • Customer Relationship Executive

    6 days ago

    Coimbatore, India MAK Controls & Systems Pvt Ltd Full time

    **Customer Relationship Coordinator(Executive - Female only)** - Should have experience in CRM coordinator - Should have manufacturing industry experience minimum 3 to 5 years - Good communication skill - Experience in system handling - Coordination with employee and customer - Experience in AMC billing, dispatch, daily report, PO - Time office experience is...

  • Executive - Customer Relationship Managment

    1 week ago

    Coimbatore, India S.P Retail ventures limited Full time

    Position : Executive - Customer Relationship Management (Full Time) Location: Peelamedu, Coimbatore Industry: Retail Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Minimal calling required to connect with customer to educate them Keeping customers updated on the latest...

  • Customer Relationship Executive

    6 days ago

    Coimbatore, Tamil Nadu, India Cathrrine Travels & Tours Full time ₹ 18,00,000 - ₹ 25,00,000 per year

    About Us:Adissia Developers is a leading real estate company in Coimbatore, committed to creating exceptional living and commercial spaces. We believe in building trust through transparency, quality, and customer satisfaction.Position Overview:We are looking for a dynamic and customer-focused Customer Relationship Executive (CRE) to join our team. The ideal...

  • Customer Relationship Executive

    4 days ago

    Coimbatore, India Audi Full time

    **FRESHERS PREFERRED** - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan...

  • Customer Relationship Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India Solubilis Corporate Services Full time

    A customer relations executive is **an upper management customer service employee who oversees all interactions between a company and its customers**. These employees manage and develop strategies for building relationships and aim to provide a consistent, positive experience to every customer.Building and maintaining profitable relationships with key...

  • Customer Relationship Executive

    6 days ago

    Coimbatore, Tamil Nadu, India GREEN DELIGHT INNOVATIONS PRIVATE LIMITED Full time

    **Customer Relationship Executive** **Roles and Responsibilities**: - Build and maintain strong, long-lasting relationships with customers, fostering loyalty and trust through personalized interactions and proactive engagement. - Handle customer complaints, concerns, and escalations with professionalism and empathy, taking ownership of problems and...

  • Customer Relationship Executive

    2 days ago

    Coimbatore, India Svastanibhanda Medical Technology Pvt.Ltd. - eMedhub Full time

    Bachelor’s or Master’s Degree in any discipline - Passion for sales/business development of new products and drive to succeed. - Strong in relationship building, client connection and grass root business development. - Responsible, self-motivated and able to work independently. - Excellent interpersonal, communication and presentation skills - Knowledge...