Associate Technical Consultant

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and solutions to both enterprises and consumers BETSOL s Data Management product lines include Zmanda Zmanda com BETSOL Global IT Services BETSOL com builds and supports end-to-end enterprise solutions reducing time-to-market for our customers Our engineering team with its several patents delivers award-winning products and solutions in over 40 countries Our work locations are set against the vibrant backdrops of Broomfield Colorado and Bangalore India We take pride in being an employee centric organization Learn more at betsol com About the Role We re hiring a hands-on Technical Lead based in Bangalore to drive modernization efforts across Contact Center Technologies and Telephony infrastructure This role blends deep technical expertise with strategic leadership requiring someone who can architect scalable systems write production-grade code and communicate effectively with both engineering teams and senior stakeholders You ll collaborate with global Automation and Engineering teams to design cloud-native solutions modernize legacy platforms and mentor engineers Your work will directly impact customer engagement systems used at enterprise scale Key Responsibilities Architect and build scalable secure cloud-native applications using Python and Microsoft Azure AKS Functions Logic Apps etc Lead modernization of telephony infrastructure and contact center platforms integrating with enterprise-grade tools and APIs Translate business requirements into technical designs and prototypes balancing innovation with delivery timelines Implement secure development lifecycle practices including threat modeling and OWASP Top 10 compliance Design and maintain SSO integrations with Microsoft Entra ID Azure AD and other identity providers Conduct code reviews and enforce engineering best practices SOLID design patterns TDD BDD Optimize system performance reliability and cost through architectural improvements and observability tooling Collaborate with product managers architects and business leaders across time zones to align technical solutions with strategic goals Mentor junior engineers and foster a culture of technical excellence and continuous learning Communicate technical concepts clearly to both engineering teams and executive stakeholders Qualifications Required Qualifications Experience Skills 5 years of professional software development experience Python preferred 3 years designing and deploying solutions on Microsoft Azure or Google Cloud Platform 3 years with Kubernetes AKS preferred Helm and service mesh technologies 2 years building serverless applications Azure Functions AWS Lambda or GCP Functions 2 years implementing SSO with OAuth 2 x OIDC SAML and JWT 2 years building REST APIs with FastAPI and Pydantic 5 years applying secure development lifecycle practices 5 years of system architecture and technical leadership 5 years of Agile delivery experience SAFe preferred Strong written and verbal communication skills including stakeholder presentations Technical Proficiency CI CD GitHub Actions GitLab CI Azure DevOps IaC Terraform Bicep ARM templates Git workflows and version control API development REST GraphQL gRPC Microservices and distributed systems SQL and NoSQL databases Observability Application Insights DataDog Prometheus Grafana Additional Information Preferred Qualifications Experience with Contact Center and Telephony platforms Five9 Cisco Avaya Golang development experience Familiarity with Django REST Framework Flask Celery Experience with Temporal workflow orchestration Database optimization and stored procedures Microsoft Power Platform Power Apps Power Automate Power BI Open-source contributions GitHub profile appreciated Relevant certifications Azure Solutions Architect CKAD CKA CISSP Experience with HashiCorp tools Vault Terraform Consul Istio Envoy or message queues What Will Make You Successful Technical Excellence Curiosity You write clean maintainable well-tested code You think about scale security and performance from day one You stay current with cloud technologies and industry best practices Communication Collaboration You explain complex systems clearly to executives and engineers alike You thrive in cross-functional teams and elevate those around you You engage deeply with enterprise clients to understand their challenges Ownership Impact You take initiative and drive projects to completion You balance technical rigor with business priorities You mentor others and contribute to a strong engineering culture