Bmc Helix Lead Developer

Company Name VARITE India Private Limited About The Client Visionet is a premier digital technology solutions company built on the premise of disruptive innovation For over 27 years our innovation-centric and engineering-first approach has unlocked digital-driven success to over 350 global enterprises across CPG Retail Banking Financial Services Food Beverage Manufacturing Distribution and Life Sciences industries Our strategic technological alliances with Microsoft Google Salesforce Adobe and AWS as well as accolades like Microsoft Partner of the Year 2021 and EY Entrepreneur of the Year 2021 are a testament to our expertise in delivering seamless digital transition With a talent pool of more than 9 500 passionate engineers and digital consultants across 14 distinct locations around the world we engineer agility and provide innovation-driven value to our clients About The Job We are looking for a highly skilled and experienced BMC Helix Lead Developer to lead the architecture development and optimization of solutions on the BMC Helix platform This strategic role demands deep technical expertise across the Helix Innovation Suite Smart IT Digital Workplace and Smart Reporting as well as a solid understanding of ITIL processes and enterprise-grade ITSM implementations The ideal candidate will be capable of evaluating current-state implementations identifying gaps optimizing performance and driving innovation all while leading a team of developers and collaborating with cross-functional stakeholders Essential Job Functions Technical Leadership Lead the end-to-end development lifecycle on the BMC Helix platform from requirements gathering through to deployment and post-implementation support Architect design deliver scalable secure and high-performance ITSM solutions using the BMC Helix Innovation Suite REST APIs and Integrations Customize and configure ITSM modules including Incident Problem Change Asset Service Request and Knowledge Management Guide mentor and support junior developers ensuring adherence to best practices and quality standards Platform Assessment Optimization Analyze current BMC Helix implementations to identify architectural and functional gaps Recommend and implement improvements to enhance usability performance automation and alignment with business objectives Drive platform upgrades collaborate with Stakeholders and feature adoption Integration Automation Design and implement integrations with enterprise systems e g CMDB LDAP monitoring tools cloud platforms using REST SOAP APIs webhooks and middleware Develop automation scripts workflows and processes to streamline service delivery and reduce manual intervention Reporting Documentation Create custom reports and dashboards using BMC Smart Reporting to provide actionable insights to business and IT leadership Maintain comprehensive documentation including architecture diagrams data models configuration guides and operational runbooks Business ITSM Alignment Collaborate with business stakeholders to interpret functional requirements and translate them into effective technical designs Ensure solutions adhere to ITIL v3 v4 best practices and support organizational ITSM strategies Qualifications Education Bachelor s or Master s degree in Computer Science Information Technology or a related field Experience 8 years of hands-on experience in BMC Remedy BMC Helix development At least 2 years in a technical lead or senior developer role with team oversight responsibilities Proven track record of managing full lifecycle ITSM development projects in complex enterprise environments Technical Skills Strong expertise in BMC Helix Innovation Suite Remedy Digital Workplace DWP Smart IT Smart Reporting CMDB Proficiency in Java JavaScript Angular REST APIs JSON and web services Experience with Dev Studio AR System and Mid Tier components Familiarity with cloud deployment models SaaS PaaS and modern DevOps tooling e g Docker Kubernetes Git is a strong plus Knowledge of authentication and authorization mechanisms LDAP SSO OAuth Process Functional Knowledge Strong understanding of ITIL v3 v4 frameworks and their implementation in BMC Helix Ability to interpret and align business and IT service requirements into technical deliverables Preferred Certifications BMC Certified Developer - Helix ITSM ITIL v3 v4 Foundation or Practitioner Certification How to Apply Interested candidates are encouraged to respond submit their updated resumes and for additional job opportunities please visit Unlock Rewards Refer Candidates and Earn If you re not available or interested in this opportunity please pass this along to anyone in your network who might be a good fit and interested in our open positions VARITE offers a Candidate Referral program where you ll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE Experience Level Bonus Referral 0-2 years INR 5 000 2-6 years INR 7 500 6 years INR 10 000 About VARITE VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA UK CANADA and INDIA VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking Cloud Infrastructure Hardware and Software Digital Marketing and Media Solutions Clinical Diagnostics Utilities Gaming and Entertainment and Financial Services Equal Opportunity Employer VARITE is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees We do not discriminate on the basis of race color religion sex sexual orientation gender identity or expression national origin age marital status veteran status or disability status