(3 Days Left) Customer Technical Services Analyst Ii
2 weeks ago
Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide Together with our customers we re helping build a sustainable economy where everyone can prosper We support a wide range of digital payments choices making transactions secure simple smart and accessible Our technology and innovation partnerships and networks combine to deliver a unique set of products and services that help people businesses and governments realize their greatest potential Title and Summary Customer Technical Services Analyst II Overview Provides service support for businesses B2B and enterprises B2E that have product and service agreements with Mastercard Responsible for overall satisfaction and retention of these business customers through knowledge of their core business and products Builds long-term customer relationships and ensures timely response and resolution of issues Responsibilities Enhances customer experience by providing high level technical customer service and support across a diverse and complex array of customer inquires Contributes to customer experience by supporting Mastercard s open API Platform as well as providing Level 1 and Level 2 technical gateway and development sandbox support Serves as a subject matter expert accountable for analyzing supporting and troubleshooting customer technical support inquires Ensures that customer resolution efforts adhere to Mastercard standard processes and procedures Represents the voice of the customer to product line application team and shared services group Conducts testing and support to identify opportunities for improvements with customer experience at the forefront Leads medium-sized projects initiatives as an individual contributor with knowledge of Mastercard s products services within a particular discipline Provides guidance to less experienced team members Experiences Experience troubleshooting and contributing to the delivery of holistic resolutions to complex technical inquiries Experience implementing process improvements according to standard procedures Experience serving as the go-to person for delivering high quality technical resolutions in a timely manner Corporate Security Responsibility All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must Abide by Mastercard s security policies and practices Ensure the confidentiality and integrity of the information being accessed Report any suspected information security violation or breach and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines
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Customer Technical Services Analyst Ii
3 weeks ago
Pune, Maharashtra, India Mastercard Full timeOur Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide Together with our customers we re helping build a sustainable economy where everyone can prosper We support a wide range of digital payments choices making transactions secure simple smart and accessible Our technology and innovation partnerships and...
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Customer Technical Services Analyst Ii
1 week ago
Pune, Maharashtra, India Mastercard Full timeOur Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide Together with our customers we re helping build a sustainable economy where everyone can prosper We support a wide range of digital payments choices making transactions secure simple smart and accessible Our technology and innovation partnerships and...
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Principal Technologist
2 weeks ago
Pune, Maharashtra, India Left Right Mind Full time**Position Summary**: We are looking for a Principal Software Engineer to join us in helping our clients benefit from our expertise in customer experience, enterprise solutions & product development. As a technologist at Left Right Mind, you will do the following activities - Drive technical projects and take pride in building systems that are usable,...
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Customer Technical Services Analyst II
1 week ago
Pune, Maharashtra, India Mastercard Full time ₹ 5,00,000 - ₹ 12,00,000 per yearOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Customer Technical Services Analyst II
5 hours ago
Pune, Maharashtra, India Mastercard Full time ₹ 6,00,000 - ₹ 12,00,000 per yearOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Customer Technical Services Analyst II
1 week ago
Pune, Maharashtra, India Mastercard Full time ₹ 5,00,000 - ₹ 12,00,000 per yearOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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[3 Days Left] Data Analyst
3 weeks ago
Pune, India Tata Consultancy Services Full timeSkill-Data Analyst - Big Query Exp-6 to 10 yrs Location - Pune Mandatory Technical Skill Set EXP in Looker Studio tools. Proficiency in SQL, especially in the context of Google BigQuery and the Google Cloud Platform (GCP) Good to have skills Knowledge of Python or R, particularly for more advanced analyses or running A/B tests Must-Have - Experience with...
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Service now HRSD
3 weeks ago
Pune, India Tata Consultancy Services Full timeResponsibility of / Expectations from the Role • Designs and develops solutions on the ITSM/ITOM modules using best practices • Partners with ServiceNow Business Analyst to understand requirements and possible solutions • Takes ownership of complex business requirements and works them to completion • Takes ownership of incident queue and work on...
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▷ (3 Days Left) Service Engineer
3 weeks ago
Pune, Maharashtra, India Techno Mac Systems Full timeTasks Respond to customer service issues in timely manner Develop expand AMC-Spares-Service business as per given target Create effective business service procedure manpower Supervise day to day operations in customer service Requirements Respond to customer service issues in timely manner Develop expand AMC-Spares-Service business as per given target Create...
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▷ 3 Days Left! Product Manager II
3 weeks ago
Pune, India Jobted IN C2 Full timeResponsibilities: Are you prepared to tackle a challenging position that merges your enthusiasm for data with outstanding product management abilities? Principal Global Services is seeking a Product Manager II to become part of our vibrant team in Pune. This presents a distinctive chance to compose the direction of data-influenced decision-making in our...
