Functional Application Support-People Connect

2 weeks ago

Noida, Uttar Pradesh, India Krishna Global Services Pvt. Ltd. Full time
Experience - 5+ Years

Location - Delhi NCR / Remote

Notice period - Immediate - 15 Days

Requirement Type - Third Party Payroll - 2 Years extendable

Responsibilities/ Missions:

Key Activities:

This role (Sr. Executive / Lead Analyst) will be primarily responsible for handling Financial closing

activities, schedule monitoring/running, monitoring and corrective actions of reports exceptions, L1

Support – Financial Module for People Connect (Oracle Fusion) ERP. You will

be required to work as Level one support – Financial for People Connect ERP in close coordination

with L2, L3 Support team, business stakeholders and other internal teams handling Finance &

Accounting.

Business Support

 Managing end to end books closure activities.

 Monitoring and running cost/transaction transfer schedules.

 Managing L1 Support to People Connect Users mainly for Oracle Financial Module.

 Resolving business blocking errors and day to day issues/queries raised by end users.

 Update Local / Global master data setups in ERP basis SNOW request / Incident.

 Incident / Request management in SNOW ticketing tool.

 Coordinating with Functional Support team, L2/L3 Support Team for issues resolution.

 Performing SIT & supporting UAT's testing for new enhancement / deployment, dry run

testing.

Key Interactions:

 L2, L3 Support teams

 Functional Support Team

 Finance Business Stakeholders

Essential:

 Experience of 2-6 years in Oracle ERP.

 Knowledge of Finance and or P2P functional module.

 Experience in handling L1, L2 Support of Oracle ERP.

 Good communication skills

 Knowledge of PL/SQL

 Experience of handling any ticketing tool, incident management.

 Good knowledge of Office 365 tools.

Preferred:

 Knowledge & Experience in Oracle Fusion ERP Finance Module & P2P

 Should have experience in handling L1/L2 support.

 Working experience Service Now ticketing tool

You are meant for this job if you have/ are:

 Good L1/L2 support experience

 Good planning, time-management & communication skills

 Ability to learn & adapt quickly.

 Enjoy working in a fast-paced environment where priorities can change often, therefore the

ability to work in a self-directed fashion adjusting priorities as required.

 Strong Customer Service ethic and presentation

 Show strong initiative, proactive and persuasive.

 Flexible working hours during peak business periods

Your future at Technip Energies

 Potential career path, if possible

 Training and development

 Diverse and international team if relevant

Interested candidates can share their CVs at Vikas@krishnaconsultancy.com

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