Support Engineer Electron JS

4 weeks ago

Bengaluru, Karnataka, India Heptarc Technology Solutions Private Limited Full time
Job Description

Key Responsibilities:

- Application Support:
- Provide L2/L2.5 support for software solutions built using Electron JS, Angular, and Java.
- Troubleshoot production issues, conduct root cause analysis, and implement short-term and long-term resolutions.
- Performance Monitoring:
- Monitor application performance and logs, ensuring any incidents are addressed within defined SLAs.
- Collaboration:
- Collaborate with development, QA, and DevOps teams to resolve complex technical problems.
- Support Documentation:
- Develop support documentation, including FAQs and knowledge base articles for internal teams and users.
- Client Interaction:
- Interface with clients or internal users to understand and clarify issue reports and provide updates on resolutions.
- On-Call and After-Hours Support:
- Participate in on-call rotation or provide after-hours support as needed.
- Required Qualifications:
- Proficient in Electron JS, Angular, and Java.
- Experience in providing L2/L2.5 support for web and desktop applications.
- Strong troubleshooting skills and the ability to conduct root cause analysis.
- Familiarity with application performance monitoring and incident management.
- Ability to collaborate effectively with development, QA, and DevOps teams.

Preferred Skills:

- Experience with client communication and providing customer service-oriented support.
- Familiarity with support documentation tools and best practices.
- Ability to work independently and manage support tasks within defined SLAs.

  • Electron JS Support Specialist

    3 days ago

    Bengaluru, Karnataka, India beBeeSpecialist Full time ₹ 9,00,000 - ₹ 12,00,000

    About the RoleWe are seeking a skilled Electron JS Support Specialist to join our team. In this role, you will provide second and third-level technical support for software solutions built using Electron JS, Angular, and Java.Key Responsibilities:Application Support: Provide timely and effective support for software applications built using Electron JS,...

  • Electronics Engineer

    5 days ago

    Bengaluru, Karnataka, India AIIR Products Full time

    General Description AIIR Products is a pioneering provider of AI-powered heating and cooling solutions designed to enhance comfort and energy efficiency in multi-family residential and hospitality settings AIIR focuses exclusively on delivering innovative sustainable systems that leverage advanced machine learning technology AIIR is committed to...

  • Electronics Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Charcoal Full time

    Hi We're Charcoal.The world is filled with primitive, dull products that don't add much value to our lives. A desk is just a surface to hold things up, or an article of clothing is just a surface on our skin. We're changing that by leveraging great design and engineering to unlock the potential of these everyday products that have remained stagnant for...

  • Electronics Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Charcoal Full time

    Hi We're Charcoal.The world is filled with primitive, dull products that don't add much value to our lives. A desk is just a surface to hold things up, or an article of clothing is just a surface on our skin. We're changing that by leveraging great design and engineering to unlock the potential of these everyday products that have remained stagnant for...

  • Electronics Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Charcoal Full time

    Hi We're Charcoal. The world is filled with primitive, dull products that don't add much value to our lives. A desk is just a surface to hold things up, or an article of clothing is just a surface on our skin. We're changing that by leveraging great design and engineering to unlock the potential of these everyday products that have remained stagnant for...

  • Electronics Systems Engineer

    1 day ago

    Bengaluru, Karnataka, India beBeeelectronics Full time ₹ 9,00,000 - ₹ 15,00,000

    Job Summary:We are seeking a highly skilled Electronics Systems Engineer to join our team. As an Electronics Systems Engineer, you will be responsible for designing and developing electronic systems for various applications.Key Responsibilities:Design and develop electronic systems for network architecture, telecommunication systems, ELV systems, CCTV...

  • Electronics Engineer

    7 days ago

    Bengaluru, Karnataka, India beBeeEngineer Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Electronics Engineer OpportunityWe are seeking a skilled Electronics Engineer to join our team. The successful candidate will have strong knowledge of electronic components, devices, drawings, and specifications.About the RoleDefine specifications, requirements, and drawings for jigs, fixtures, equipment, and machines required for the product line.Train...

  • Hardware/Electronics Engineer

    1 day ago

    Bengaluru, Karnataka, India Stealth Startup Full time

    Company DescriptionWe are a network for entrepreneurs building in stealth. Our community provides a platform to exchange ideas, learn from peers, and connect with other early-stage innovators. Join us to be part of a collaborative environment fostering innovation and growth.Role DescriptionWe are seeking a full-time Hardware/Electronics Engineer to join our...

  • Hardware/Electronics Engineer

    3 days ago

    Bengaluru, Karnataka, India Stealth Startup Full time

    Company DescriptionWe are a network for entrepreneurs building in stealth. Our community provides a platform to exchange ideas, learn from peers, and connect with other early-stage innovators. Join us to be part of a collaborative environment fostering innovation and growth. Role DescriptionWe are seeking a full-time Hardware/Electronics Engineer to join our...

  • Hardware/Electronics Engineer

    2 days ago

    Bengaluru, Karnataka, India Stealth Startup Full time

    Company Description We are a network for entrepreneurs building in stealth. Our community provides a platform to exchange ideas, learn from peers, and connect with other early-stage innovators. Join us to be part of a collaborative environment fostering innovation and growth. Role Description We are seeking a full-time Hardware/Electronics Engineer to...