Salesforce Application Support Analyst
5 days ago
About the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system improvements. Key Responsibilities: - Contribute to the design, development, and implementation of complex Salesforce solutions, automation, and integrations, ensuring alignment with business goals. - Contribute/coordinate to optimize Salesforce functionality, including evaluating new features, implementing best practices, and attending system upgrades and enhancements activities. - Coordinate and contribute on Level 2 and Level 3 support activities, troubleshooting issues and escalating when necessary, ensuring minimal disruption to business operations. - Collaborate with cross-functional teams, working both autonomously and as part of a team. - Sending stakeholder communications, providing clear updates on project progress, system changes, and incident resolutions, fostering transparency and trust. - Stay current with Salesforce releases, features, and industry best practices; recommend and implement improvements to maximize platform value. - Contribute to the process of Design and develop automation workflows using Salesforce Lightning flows to streamline business processes. - Participate in complex system integrations, ensuring data integrity, security, and seamless interoperability across enterprise systems. - Coordinate and contribute to user access, security profiles, and permissions, maintaining compliance with security standards and best practices. - Ensure adherence to ITIL standards for incident, problem, and change management, maintaining high-quality service delivery. - Support team members and end-users, fostering a culture of continuous improvement and knowledge sharing. - Support workflows using tools like ServiceNow, ensuring efficient incident and change management processes. Skills & Experience: - 2-5 years of hands-on Salesforce support experience, with a proven ability to supports solutions and coordinate initiatives lead by SME. - Good technical expertise in Salesforce Lightning, automation, and integration techniques, with a strategic mindset. - Good stakeholder management skills, with the ability to communicate effectively across technical and non-technical audiences. - Good knowledge of evaluating and implementing AppExchange solutions and third-party integrations. - Experience with ITIL standards, incident management, and change control processes. - Ability to work autonomously, prioritize tasks, and manage multiple initiatives simultaneously. - A proactive, self-motivated attitude with a passion for continuous learning and improvement. - Flexible work approach as some weekend/public holiday work and on call work will be required in this role. - Role will be required to support Pacific work hours supporting Australia/New Zealand. - Must have Salesforce Administrator Certification
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Salesforce Application Support Analyst
1 week ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
1 week ago
noida, India Marsh McLennan Full timeAbout the Role:As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
2 weeks ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
3 hours ago
Noida, India Marsh McLennan Full timeAbout the Role:As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce application support analyst
1 week ago
Noida, India Marsh McLennan Full timeAbout the Role:As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
2 weeks ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
2 weeks ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
2 weeks ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce application support analyst
6 days ago
Noida, India Marsh McLennan Full timeAbout the Role:As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
2 weeks ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
