Salesforce Application Support Analyst
3 hours ago
About the Role:As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system improvements.Key Responsibilities:- Contribute to the design, development, and implementation of complex Salesforce solutions, automation, and integrations, ensuring alignment with business goals.- Contribute/coordinate to optimize Salesforce functionality, including evaluating new features, implementing best practices, and attending system upgrades and enhancements activities.- Coordinate and contribute on Level 2 and Level 3 support activities, troubleshooting issues and escalating when necessary, ensuring minimal disruption to business operations.- Collaborate with cross-functional teams, working both autonomously and as part of a team.- Sending stakeholder communications, providing clear updates on project progress, system changes, and incident resolutions, fostering transparency and trust.- Stay current with Salesforce releases, features, and industry best practices; recommend and implement improvements to maximize platform value.- Contribute to the process of Design and develop automation workflows using Salesforce Lightning flows to streamline business processes.- Participate in complex system integrations, ensuring data integrity, security, and seamless interoperability across enterprise systems.- Coordinate and contribute to user access, security profiles, and permissions, maintaining compliance with security standards and best practices.- Ensure adherence to ITIL standards for incident, problem, and change management, maintaining high-quality service delivery.- Support team members and end-users, fostering a culture of continuous improvement and knowledge sharing.- Support workflows using tools like ServiceNow, ensuring efficient incident and change management processes.Skills & Experience:- 2-5 years of hands-on Salesforce support experience, with a proven ability to supports solutions and coordinate initiatives lead by SME.- Good technical expertise in Salesforce Lightning, automation, and integration techniques, with a strategic mindset.- Good stakeholder management skills, with the ability to communicate effectively across technical and non-technical audiences.- Good knowledge of evaluating and implementing AppExchange solutions and third-party integrations.- Experience with ITIL standards, incident management, and change control processes.- Ability to work autonomously, prioritize tasks, and manage multiple initiatives simultaneously.- A proactive, self-motivated attitude with a passion for continuous learning and improvement.- Flexible work approach as some weekend/public holiday work and on call work will be required in this role.- Role will be required to support Pacific work hours supporting Australia/New Zealand.- Must have Salesforce Administrator Certification
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Salesforce Application Support Analyst
2 weeks ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
1 week ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
1 week ago
noida, India Marsh McLennan Full timeAbout the Role:As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
5 days ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
2 weeks ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
2 weeks ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
2 weeks ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce application support analyst
1 week ago
Noida, India Marsh McLennan Full timeAbout the Role:As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce application support analyst
6 days ago
Noida, India Marsh McLennan Full timeAbout the Role:As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
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Salesforce Application Support Analyst
2 weeks ago
Noida, India Marsh McLennan Full timeAbout the Role: As a Salesforce Application Support Analyst within our Application Management Services team, you will be a key person of Business-As-Usual (BAU) support also play role towards strategic initiatives lead by Senior team players. This role requires a proactive team player who can contribute/coordinate & identify opportunities for system...
