Fraud Officer
2 weeks ago
Job Description Some Careers Shine Brighter Than Others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Fraud officer In This Role, You Will - Under minimal supervision, identify fraudulent activity on Card products, across multiple platforms, to protect Company assets and our customers. - Engage and Discover Customer Needs over Inbound calls. Deliver Service Excellence. - Identify and escalate opportunities to ensure investigations are as effective and efficient as possible. - Initiate and/or receive contact from customers, potential victims and external parties while monitoring fraud transactions. - Lead by example and adhere to relevant policies and procedures. - Protect the Bank - through vigilance against fraud, knowing your customer, adhering to regulations/policies and minimizing operational risk. - Contribute to fraud loss mitigation through effective review and resolution of targeted detection efforts. - Conduct customer interactions in accordance with the Brand values to optimize the customer experience To Be Successful You Will - Bachelor's degree or equivalent experience. Strong communication, client focus and influencing skills, both verbal and written - Knowledge of and experience in problem solving techniques Ability to learn quickly and transfer knowledge appropriately . Ability to meet tight deadlines - A degree of a strategic thinking. Eye for detail and analytical skills. - Decision making based on experience, judgement, and Fraud Operations process knowledge - Flexibility to work 24 / 7 working environment in line with business requirements. Ability to multi-task and work under pressure - Reporting and MS Office skills - Operates effectively across cultures and in multi-cultural diverse work environments. Experience of working with multiple regional teams desirable. You'll achieve more when you join HSBC. www.hsbc.com/careers HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. - Issued By HSBC Electronic Data Processing (India) Private LTD***
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Fraud Officer Gsc's
2 days ago
Kolkata, India HSBC Full timeSome careers have more impact than others If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...
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KYC/Fraud Ops Specialist
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Vice President-Fraud Prevention
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Fraud Strategy Analyst
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FCI:Lead Fraud Prevention
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Fraud Surveillance Analyst
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kolkata, India beBeeArtificial Full timeAbout Socratix AISocratix AI is revolutionizing the way fraud and risk teams operate by building AI coworkers that investigate alerts in real-time, automate manual workflows, and provide fast, explainable decisions.Our AI agents integrate seamlessly into existing systems, mimicking human analysts to help teams reduce false positives, cut fraud losses, and...
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Mumbai, India Kotak Mahindra Bank Limited Full timeJob Description Team Member - Vigilance - Investigation Department Vigilance Location Mumbai - Infinity Position Grade Senior Manager Job Role - Independently conduct and manage investigation cases into reported frauds as well as into allegations of fraud/ bribery and corruption, process lapses of varying nature and complexity. - Review of existing process,...