Application Support Lead SRE

1 week ago

Bengaluru India Infosys Limited Full time

Job Description Key Responsibilities: - A day in the life of an Infoscion - As part of the Infosys delivery team your primary role would be to interface with the client for quality assurance issue resolution and ensuring high customer satisfaction - You will understand requirements create and review designs validate the architecture and ensure high levels of service offerings to clients in the technology domain - You will participate in project estimation provide inputs for solution delivery conduct technical risk planning perform code reviews and unit test plan reviews - You will lead and guide your teams towards developing optimized high quality code deliverables continual knowledge management and adherence to the organizational guidelines and processes - You would be a key contributor to building efficient programs systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you - If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: - Experience in Application Support Unix and SQL - Experience in Production Support with exposure to Financials Domain - Working Expereince with atleast one of the following Dynatrace APICA Splunk Prometheus AppDynamics - Experience with at least one scripting language e - g - Python Shell - Experience and hands on in data visualization tools like Kibana or Grafana - Experience of troubleshooting issues by analyzing Application logs and interpreting root causes - Must have previously worked on ticketing tools like Service Now or Remedy - Ability to work in a team in diverse multiple stakeholder environment - Willingness to work in rotational shifts - Experience and desire to work in a Global Delivery Environment Additional Responsibilities: - Knowledge of more than one technology - Basics of Architecture and Design fundamentals - Knowledge of Testing tools - Knowledge of agile methodologies - Understanding of Project life cycle activities on development and maintenance projects - Understanding of one or more Estimation methodologies Knowledge of Quality processes - Basics of business domain to understand the business requirements - Analytical abilities Strong Technical Skills Good communication skills - Good understanding of the technology and domain - Ability to demonstrate a sound understanding of software quality assurance principles SOLID design principles and modelling methods - Awareness of latest technologies and trends - Excellent problem solving analytical and debugging skills Preferred Skills: Technology->Open System->UNIX,Technology->Oracle->PL/SQL

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