Team Lead, Amxl

4 weeks ago

Bengaluru, Karnataka, India Amazon Full time

At Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We re seeking a Team lead for our Delivery Station In this role you will be responsible for shift operations at our DS and support the DS manager in performance management and driving the operational plan Key job responsibilities Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills Ability to communicate and explain to individuals the team what needs to be achieved for the Delivery Center Amazon to achieve its objectives Listening skills Gains input and commitment from all involved in delivering their specific part Strong Bias for great customer service Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs expects High Ownership Follows through to ensure the delivery of changes solutions services that fulfill the Customer s needs Analytical Skills Effectively analyse and interpret information identifying validating the key facts including reviewing alternatives to determine advantages and associated risks BASIC QUALIFICATIONS - Graduation - Speak write and read fluently in English - Experience with MS Office PREFERRED QUALIFICATIONS - Experience in handling live operation preferred wherein decisions have to be taken on the spot and actions needs to be initiated right away - Knowledge of city topography and road network is an added advantage Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

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