Product Manager

Job Description Product Manager-I Who we are: FlexiLoans is a technology based Digital financing platform started with an endeavor to solve the problems that small businesses face in accessing Quick, Flexible and Adequate funds for growing their Businesses. Our vision is to give Financial access at a click. Our talent pool has rockstars from diverse backgrounds - ex- Founders, investment bankers, e-commerce and payments with the passion to make a difference to the lives of 70 mn+ MSME businesses in India. FlexiLoans.com is a pioneer in the ecosystem-based digital lending for small businesses in India. Till date, we have disbursed over 100,000+ loans worth over Rs. 5,000 Crs+ to small sized businesses across 3,200+ cities without having a single branch We are the leaders in using technology and risk models that focus on alternate / surrogate methods for scoring customers. Our origination is 100% digital with over 100 embedded partnerships like Amazon, Flipkart, Nykaa, Paytm, Paisabazaar, META, etc. for providing credit access to MSME businesses. Founded by CA/ISB alumni, FlexiLoans is funded by marquee funds and HNIs in the form of MAJ invest, Fasanara Capital, Sanjay Nayar (Founder - Sorin Investments, Chairman - KKR India and Ex-CEO, Citibank South Asia), Dr. Harry Banga (Founder, Caravel group), Yogesh Mahansaria (Founder, Alliance Tyres) Gunit Chaddha (Ex-CEO, Deutsche Bank, Asia Pacific), Anil Jaggia (Ex-CIO, HDFC Bank), Vikram Sud (Ex-COO, Kotak Mahindra Bank), Narayan Seshadri (Ex-Managing Partner, KPMG), Gopal Srinivasan (Chairman, TVS Capital) and Siddharth Parekh (Co-Founder, Paragon Partners) to name a few. Our product offerings and value proposition can be accessed on our website: https://www.flexiloans.com/ Why join us A five-time certified Great Place to work, at FlexiLoans you will be working with top tier talent from diverse backgrounds hungry to make a dent in the MSME universe. We believe in people owning what you do and providing support to folks for making decisions (sometimes even wrong decisions) all the while learning and growing with the organization. FlexiLoans is your front row seat to the MSME Fintech revolution in India The role in a gist: As FlexiLoans enters the next orbit of growth, we are looking for people with the passion and hunger to make a dent in the MSME ecosystem. In this role you will be seeking an innovative Product Manager to Lead the end-to-end enhancement of our LOS platform, ensuring smooth daily operations for internal users and external stakeholders with Flexiloans LOS. The ideal candidate will possess a strong background in fintech or lending, with a focus on Collaboration with cross-functional teams to define product requirements, prioritize features, and execute on the product roadmap. Sounds like you Read more on what we are looking for in the role. What you will work on: - Lead the end-to-end enhancement of our LOS platform, ensuring smooth daily operations for internal users and external stakeholders. - Collaborate with cross-functional teams to define product requirements, prioritize features, and execute on the product roadmap. - Utilize analytics tools to analyze user behavior, identify operational bottlenecks, and develop data-driven strategies for improving adoption, efficiency, and engagement. - Conduct continuous market research and competitor benchmarking to identify opportunities for product differentiation and innovation in the MSME lending space. - Drive initiatives to enhance lender and partner onboarding, improve borrower journey, and increase conversion rates from application to disbursal. - Work closely with business development teams to identify and execute partnership opportunities with financial institutions, fintech players, and account aggregator service providers to expand LOS capabilities. - Track and monitor key KPIs such as account aggregator usage, turnaround times (TAT), loan application conversion rates, and user satisfaction scores; implement optimization strategies as required. - Stay updated on industry trends, regulatory guidelines (RBI, NBFC norms), and emerging technologies relevant to MSME lending and LOS systems. Key Requirements - Education: - Bachelor's degree in Information Technology, Computer Science, Finance, or related field. - MBA in Business Analytics, Marketing, or IT preferred. - Experience: - 24 years of experience in product management within the fintech, NBFC, or lending industry. - Strong understanding of Loan Origination Systems and MSME lending workflows (KYC, credit underwriting, account aggregator integration, loan disbursement). Skills & Competencies: - Strong analytical skills with proficiency in data analysis tools (SQL, Excel, BI tools). - Ability to convert complex processes into simple, scalable workflows. - Excellent communication and collaboration skills. - Proven track record of delivering product enhancements and driving adoption in a fast-paced environment.