User Assistance Developer 3

2 weeks ago


Bengaluru, Karnataka, India Oracle Full time
Job Description

We are looking for a User Assistance (UA) developer to help build a portfolio of assets for Oracle Essbase.

You will analyze learning requirements for the product and produce content for these formats: documentation, videos, tutorials, workshops, etc.

You are expected to have, or quickly attain, subject matter expertise on analytic and business modeling, from multi-dimensional analysis to complex procedural business logic. You will translate your product / solution knowledge into effective UA assets that will enable customers / partners / employees to quickly and effectively deploy / use Oracle Essbase.

This position requires solid technical aptitude, excellent writing skills, and the ability to complete projects with minimal supervision. Proven ability to develop new material and organize it logically is critical. Previous experience developing user assistance for analytic products / applications is highly desirable. Technical expertise in Oracle Essbase or competitive products is highly desirable.

The role involves researching new product features and new technology in a fast-paced development environment. Flexibility, good spirits, and a strong DITA background are essential.

We provide the opportunity for continuous learning and the acquiring of new skills. We work intensively in an Agile development environment with fellow UA Developers, product managers, engineers, and quality assurance and support engineers. We are responsive to customer needs and input, as well as to internal requirements. Our writers focus not only on writing excellent content, but also on the technical aspects of publishing the assets to our customers.

Career Level - IC3

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