Technical Account Manager
5 days ago
Job Category Technical Account As Technical Account Manager you will develop a deep understanding about the customer business technical needs that will be used to provide technical support solutions tailored to their needs and challenges Your proactive guidance will help keeping the customers mission critical environments healthy by identifying potential issues before they become problems and improving the overall customer experience via best practices and technical recommendations that will optimize their return of investment If you are keen in helping customers achieving their strategic objectives while working on cutting edge security products then come and join our team Key Responsibilities Develop a deep understanding about the customer business technical needs to provide technical information guidance and support Become a trusted advisor by proactively guide your customers with technical recommendations and best practices Run advanced troubleshooting on the full range of Fortinet products reproduce customer environments on lab equipment recommend potential new solutions Take initiatives and ownership of customer incidents to drive for timely resolutions Manage customer communications and expectations until the closure of each case Participate in customer conference calls or face to face customer meetings Produce service reports to summarize service activity and performance for key stakeholders Report Software Hardware related issues to R D department and assure follow-up Skills and Attributes Requirements Good understanding of data networking protocols specifically TCP IP routing and switching Hands-on experience on security products and technologies e g Firewalls IDS IPS DDos VPN Web application Firewall Strong troubleshooting and problem solving skills Face to face and remote customer management experience Previous experience in a technical support position with telco or large enterprise space Strong interpersonal and communication skills Previous experience on Fortinet products is an advantage Educational and Experience Requirements Minimum of 6 years of experience in a technical support post-sales role Bachelor s degree in Computer Science Software Engineering or related field or an equivalent experience
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Technical account manager
3 weeks ago
Bangalore, India Astra Security Full timeAbout Astra: Astra is a cybersecurity Saa S company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,000 security tests, enabling CTOs and CISOs to achieve continuous security at scale, remediate vulnerabilities faster, and seamlessly embed security into Dev Ops...
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Technical account manager
3 weeks ago
Bangalore, India Astra Security Full timeAbout Astra: Astra is a cybersecurity Saa S company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,000 security tests, enabling CTOs and CISOs to achieve continuous security at scale, remediate vulnerabilities faster, and seamlessly embed security into Dev Ops...
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Technical Account Manager
5 days ago
Bangalore, India Astra Security Full timeAbout Astra: Astra is a cybersecurity SaaS company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,000 security tests, enabling CTOs and CISOs to achieve continuous security at scale, remediate vulnerabilities faster, and seamlessly embed security into DevOps...
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Technical account manager
3 weeks ago
Bangalore, India Kapture CX Full timeRole Overview: As a Technical Account Manager , you will be the go-to technical advisor and problem-solver for our clients, ensuring their success in using Kapture’s platform. You will be responsible for managing complex technical issues, implementing solutions, and providing world-class customer service. You will work closely with both internal teams...
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Technical account manager
3 weeks ago
Bangalore, India Kapture CX Full timeRole Overview: As a Technical Account Manager , you will be the go-to technical advisor and problem-solver for our clients, ensuring their success in using Kapture’s platform. You will be responsible for managing complex technical issues, implementing solutions, and providing world-class customer service. You will work closely with both internal teams and...
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Technical Account Manager
2 days ago
bangalore, India Astra Security Full timeAbout Astra: Astra is a cybersecurity SaaS company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,000 security tests, enabling CTOs and CISOs to achieve continuous security at scale, remediate vulnerabilities faster, and seamlessly embed security into DevOps...
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Technical Account Manager Ii- Test Automation
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Bangalore, Karnataka, India UiPath Full timeLife at UiPath The people at UiPath believe in the transformative power of automation to change how the world works We re committed to creating category-leading enterprise software that unleashes that power To make that happen we need people who are curious self-propelled generous and genuine People who love being part of a fast-moving fast-thinking growth...
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Technical Manager
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Bangalore, Karnataka, India Jones Lang LaSalle Full timeJLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...
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Technical account manager
3 weeks ago
Bangalore, India RPS Consulting Pvt. Ltd. Full timeAbout the Company RPS Consulting Pvt Ltd, an NIIT Group Company, is a leading enterprise IT training provider headquartered in Bangalore, established in 2006. We specialize in delivering world-class technical training and professional certifications to enterprises across India and globally. Our offerings span across 32+ OEM technologies including AWS,...
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Technical Account Manager
2 weeks ago
bangalore, India RPS Consulting Pvt. Ltd. Full timeAbout the Company RPS Consulting Pvt Ltd, an NIIT Group Company, is a leading enterprise IT training provider headquartered in Bangalore, established in 2006.We specialize in delivering world-class technical training and professional certifications to enterprises across India and globally. Our offerings span across 32+ OEM technologies including AWS,...
