Technical Account Manager
4 weeks ago
Job Category Technical Account As Technical Account Manager you will develop a deep understanding about the customer business technical needs that will be used to provide technical support solutions tailored to their needs and challenges Your proactive guidance will help keeping the customers mission critical environments healthy by identifying potential issues before they become problems and improving the overall customer experience via best practices and technical recommendations that will optimize their return of investment If you are keen in helping customers achieving their strategic objectives while working on cutting edge security products then come and join our team Key Responsibilities Develop a deep understanding about the customer business technical needs to provide technical information guidance and support Become a trusted advisor by proactively guide your customers with technical recommendations and best practices Run advanced troubleshooting on the full range of Fortinet products reproduce customer environments on lab equipment recommend potential new solutions Take initiatives and ownership of customer incidents to drive for timely resolutions Manage customer communications and expectations until the closure of each case Participate in customer conference calls or face to face customer meetings Produce service reports to summarize service activity and performance for key stakeholders Report Software Hardware related issues to R D department and assure follow-up Skills and Attributes Requirements Good understanding of data networking protocols specifically TCP IP routing and switching Hands-on experience on security products and technologies e g Firewalls IDS IPS DDos VPN Web application Firewall Strong troubleshooting and problem solving skills Face to face and remote customer management experience Previous experience in a technical support position with telco or large enterprise space Strong interpersonal and communication skills Previous experience on Fortinet products is an advantage Educational and Experience Requirements Minimum of 6 years of experience in a technical support post-sales role Bachelor s degree in Computer Science Software Engineering or related field or an equivalent experience
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Technical Account Manager
2 weeks ago
Bangalore, Karnataka, India InMobi Full timeAbout Us InMobi is the leading provider of content monetization and marketing technologies that fuel growth for industries around the world Our end-to-end advertising software platform connected content and commerce experiences activate audiences drive real connections and diversify revenue for businesses everywhere InMobi Advertising is an end-to-end...
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Technical Account Manager
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bangalore, India SHIELD Full timeSHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are...
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Technical Account Manager
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bangalore, India Okta Full timeGet to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of...
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Technical Account Manager
4 weeks ago
Bangalore, India Astra Security Full timeAbout Astra: Astra is a cybersecurity SaaS company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,000 security tests, enabling CTOs and CISOs to achieve continuous security at scale, remediate vulnerabilities faster, and seamlessly embed security into DevOps...
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Technical Account Manager
3 days ago
bangalore, India Astra Security Full timeAbout Astra: Astra is a cybersecurity SaaS company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,000 security tests, enabling CTOs and CISOs to achieve continuous security at scale, remediate vulnerabilities faster, and seamlessly embed security into DevOps...
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Technical Account Manager
2 weeks ago
Bangalore East, Karnataka, India Fortinet Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDescriptionAs Technical Account Manager you will develop a deep understanding about the customer business/technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keeping the customers mission critical environments healthy by identifying potential issues before they...
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Cloud Technical Account Manager
5 days ago
bangalore, India Check Point Software Full timeCheck Point is looking for a promising and brilliant Cloud Technical Account Manager.Major ResponsibilitiesManage a book of large Enterprise customers, be responsible for account health, renewal, and revenue growth. Guide product adoption to achieve business outcomes by gaining a deep understanding of typical business challenges faced by our customers and...
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Technical Account Manager
2 weeks ago
bangalore, India RPS Consulting Pvt. Ltd. Full timeAbout the Company RPS Consulting Pvt Ltd, an NIIT Group Company, is a leading enterprise IT training provider headquartered in Bangalore, established in 2006.We specialize in delivering world-class technical training and professional certifications to enterprises across India and globally. Our offerings span across 32+ OEM technologies including AWS,...
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Technical Account Manager
2 weeks ago
bangalore district, India Astra Security Full timeAbout Astra: Astra is a cybersecurity SaaS company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,000 security tests, enabling CTOs and CISOs to achieve continuous security at scale, remediate vulnerabilities faster, and seamlessly embed security into DevOps...
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(15h Left) In-technical Account Advisor
1 week ago
Bangalore, Karnataka, India blue yonder Full timeOverview Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work At Blue Yonder we are customer-focused results driven and have a relentless spirit for learning We are during transforming our service offering from a on-premise model to a SaaS model We are looking to grow our team of Technical...
