Apply in 3 Minutes: Assistant Manager

2 days ago

Noida Uttar Pradesh, India EXL Service Full time

Key responsibilities Oversee day-to-day processing of DB pension benefit calculations e g estimates retirements QDRO DRO death terminations Manage end-to-end payment processing operations including validation authorization and transaction tracking Monitor workflow queues and ensure SLAs and accuracy targets are consistently met Ensure accurate application of plan provisions and actuarial guidelines Drive root cause analysis RCA and implement preventive measures for processing errors Lead and mentor a team of processors and senior analysts Conduct regular performance reviews coaching and skill-building interventions Manage team scheduling leave planning and resource allocation to meet volume demands Assist new hires such that they are productive on the floor in the shortest possible time frame Handle escalations Provide inputs on process and system to the team members Act as the first point of escalation for operational issues Participate in client governance calls and share performance dashboards Collaborate with clients for process updates Identify opportunities for automation Lean practices or workflow optimization Prepare MIS daily weekly reports and executive summaries for internal and client review Support transitions migrations or new plan onboarding as needed Continue to build additional knowledge and understanding of the client s business Perform other duties as needed Performance Parameters Process performance - as per agreed KPIs Quality and Productivity Improvement Turn Around Time SLA monitoring Level of subject matter expertise Primary Internal Interactions Manager Sr Manager for the purpose of reporting performance escalation handling clarifying concerns and seeking support Education Requirements Work Experience Skill Set Bachelor s degree with 3 - 5 years of experience Candidates with relevant business experience Defined Benefits - Retirements will be preferred Responsible for meeting close deadlines with high accuracy and minimal rework Effectively balance quality timeliness TAT and productivity standards of the team Strong quantitative data analytical skills required Hands-on experience with pension admin platforms and tools like Excel SharePoint Workflow systems Excellent oral and written communication skills Ability to work independently Ability to drive possible process improvements High attention to detail process orientation and problem-solving ability Value Behavior Customer Service Orientation Quality Orientation Empathy for effective on the job coaching and feedback

  • [Apply in 3 Minutes] Admin Assistant

    1 week ago

    Noida, Uttar Pradesh, India Amazon Full time

    DESCRIPTIONAt Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people If you d like to help us build the place to find and buy anything online this is your chance to make history We are looking for a self-motivated highly organized flexible detail oriented and...

  • (Apply in 3 Minutes) Assistant Manager

    2 weeks ago

    Noida, Uttar Pradesh, India EXL Service Full time

    The ideal candidate will have extensive experience with EPIC accounting setup and workflows and will be responsible for coordinating with the company controller and corporate accounting to ensure seamless integration between EPIC and corporate accounting software Collaborate with the company controller and corporate accounting to clarify and coordinate...

  • Apply in 3 Minutes! Executives

    1 week ago

    Noida, Uttar Pradesh, India EXL Service Full time

    Primary ResponsibilityThis role is primarily involves dealing with end customers Engineers via Web-chat Voice calls to resolve queries related to the Smart metering and faults Performance Parameters One plus chat concurrency Average Handle Time Quality Assurance Finished Product Quality Measurement of the customer service representatives soft...

  • ▷ Apply in 3 Minutes! Enterprise Architect

    1 week ago

    Noida, Uttar Pradesh, India NTT DATA Full time

    Req ID 307677NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Enterprise Architect to join our team in Noida Uttar Pradesh IN-UP India IN This position will provide...

  • Systems Administration Analyst

    2 weeks ago

    Noida, Uttar Pradesh, India NTT DATA Full time

    Req ID 325715 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Systems Administration Analyst to join our team in Noida Uttar Pradesh IN-UP India IN At NTT DATA we know...

  • Product Owner

    1 week ago

    Noida, Uttar Pradesh, India ION Group Full time

    The Role The Product Team is seeking a Product Owner Business Analyst focused on delivering a highly reliable and available accounting product to support the back office of Fund of funds and Family Offices making investments into Hedge Funds and Private Equity funds as well as supporting capital and valuation tracking for Investors The ideal candidate has...

  • (Apply in 3 Minutes) Associate Consultant

    2 weeks ago

    Noida, Uttar Pradesh, India HCLTech Full time

    Designation ASSOCIATE CONSULTANT No of Positions 1 Skill Primary Information Security-Identity and Access Management-Identity Management Operations Posting About HCLTech HCLTech is a global technology company spread across 60 countries delivering industry-leading capabilities centered around digital engineering cloud and AI powered by a...

  • ▷ Apply in 3 Minutes! Assistant Vice President

    2 weeks ago

    Noida, Uttar Pradesh, India EXL Service Full time

    Job Title Assistant Vice President AI Product Success GTM Leader Location Noida Gurgaon Department Enterprise AI and Advanced Technologies Reports To Vice President Senior AVP Job Summary We are seeking a dynamic forward-thinking and execution-driven female leader to join our Enterprise AI and Advanced Technologies team as an AI Product...

  • (3 Days Left) Company Secretary

    6 days ago

    Noida, Uttar Pradesh, India Minutes to Seconds Pty Ltd Full time

    Exp - Minimum 6 Years Industry - Engineering Construction mandatory Core Responsibilities Legal and Regulatory Compliance Oversees all legal and statutory requirements ensuring the company complies with relevant laws internal policies and external regulations Board Meeting Management Organizes and coordinates board and committee meetings ...

  • ▷ Apply in 3 Minutes: Assistant Manager

    2 days ago

    Noida, India EXL IT service management Full time

    Job Description Role Summary The Executive is responsible for supporting payroll-related payment operations, ensuring timely and accurate disbursement of salaries, statutory payments, and other employee-related funds in collaboration with internal teams and third-party providers. Key Responsibilities - Assist in processing payroll payments and fund...