Application Engineer

4 weeks ago


Chennai, Tamil Nadu, India DEME Group Full time
Ivalua is a global leader in cloud-based procurement and spend management solutions, helping companies unlock the power of their spend data and optimize procurement processes.

Additional Job Description

Your responsibilities

- Collaborate with stakeholders to gather and analyze their technical requirements, and configure the Ivalua platform to meet business needs. Ensure smooth technical implementation, customization, and integration of the Ivalua platform with client systems.
- Design and implement solutions within the Ivalua platform, ensuring they are aligned with business objectives, best practices, and stakeholder specifications. You will be responsible for designing data models, workflows, and system integrations.
- Provide technical support to stakeholders, diagnose and resolve issues, and ensure the optimal performance of the Ivalua platform. You will serve as the subject matter expert for technical questions, providing guidance on best practices for configuration and customization.
- Conduct training sessions for stakeholders to help them understand the technical aspects of the Ivalua platform and use it effectively. Create and update technical documentation for internal and stakeholder use.
- Work closely with internal teams such as product management, stakeholder success, and R&D to identify opportunities for improving the platform, developing new features, and enhancing overall stakeholder experience.
- Manage integrations between Ivalua and third-party systems, leveraging APIs, data mapping, and middleware technologies. Provide recommendations on integration strategies and best practices.
- Work in a cross-functional team environment, engaging with business analysts, project managers, and developers to ensure a seamless end-to-end solution delivery for stakeholder.

Your profile

- Bachelor's degree in Computer Science, Information Technology, or related field. Master's degree is a plus.
- Applications Engineer, Solutions Engineer, or in a similar role, preferably with experience in SaaS-based procurement or spend management solutions.
- Strong understanding of enterprise software architecture, integration methodologies, and cloud-based applications.
- Proficiency in SQL, Java, JavaScript, XML, and other programming languages. Experience with APIs and Web Services (REST, SOAP) is highly desirable.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
- Strong problem-solving and decision-making abilities, with a customer-first mindset.
- Write unit tests and other automated tests to ensure the reliability and performance of the code, and maintain high code quality throughout the development lifecycle.
- Ivalua Platform Certification is required.
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