Technical Support Engineer

2 days ago

Madurai, Tamil Nadu, India Aurolab Full time
Key Responsibilities:

• Provide Support: Offer day-to-day support to clients, troubleshooting issues related

to Microsoft Business Central ERP including modules like Sales, Purchasing,

Warehouse, Manufacturing and Finance and other application maintenance

• Issue Resolution: Resolve system errors, data discrepancies, and user inquiries

promptly and effectively. Track and document support issues and resolutions.

• System Maintenance: Perform routine system maintenance tasks such as applying

updates, patches, and ensuring smooth system performance.

• User Assistance: Assist users with navigating the system, answering questions, and

providing guidance on best practices.

• Root Cause Analysis: Investigate and resolve root causes of recurring issues and

suggest improvements.

• Collaboration: Work with internal technical teams or third-party vendors to resolve

more complex issues or implement system improvements.

• Testing & Debugging: Conduct basic system testing and help identify issues during

updates, upgrades, or integrations.

• User Training: Provide on-demand training to users on new features or processes and

ensure clients are using Business Central optimally.

• Documentation: Maintain detailed documentation of support cases, solutions, and

configurations.

Qualifications:

• Bachelor's degree in Information Technology, or a related domain

• 0–1 years of experience in application support, IT support, or sales operations

• Solid understanding of Business Central core modules (e.g., Sales, Inventory,

Manufacturing).

• Familiarity with system upgrades, patching, and release management.

• Strong analytical and problem-solving skills.

• Excellent communication and coordination skills.

• Ability to work independently and handle multiple support tickets simultaneously.

Key Skills:

• Experience in implementing or supporting business process automation.

• Familiarity with MS SQL or database management.

• Previous experience in a support role within a professional services firm is preferred.

Languages Known:

• English & Tamil

Soft Skills:

• Strong problem-solving

• Excellent communication and interpersonal skills

• Capable of handling user queries with understanding and patience

• Adaptability to changing systems and business needs

• Effective time management and multitasking abilities

• Collaboration across cross-functional teams

  • Solar Energy Technical Support Specialist

    1 day ago

    Madurai, Tamil Nadu, India beBeeRenewable Full time ₹ 4,80,000 - ₹ 7,20,000

    Solar Energy Technical Support SpecialistYou will work as part of the construction team, supporting sales, design, and customer service departments while reporting to the construction engineering manager.Key ResponsibilitiesProvide high-level technical support to installation companies/customers/manufacturers (troubleshooting, problem resolution,...

  • Software Support Engineer

    4 days ago

    Madurai, Tamil Nadu, India beBeeSoftwareSupport Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Software Support SpecialistWe are seeking an experienced professional to provide high-level technical support, ensure products work efficiently, and boost customer satisfaction.The ideal candidate should possess strong analytical skills, be capable of diagnosing code issues, and suggest effective alternatives.A strong team player with excellent...

  • Technical Support Specialist

    1 day ago

    Madurai, Tamil Nadu, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Technical Support SpecialistOverview:The role of a Technical Support Specialist is to provide high-quality technical support and assistance to clients. This includes troubleshooting, resolving issues, and performing routine system maintenance tasks.Responsibilities:Provide day-to-day support to clients, resolving technical issues related to...

  • NET Software Support Engineer

    4 weeks ago

    Madurai, Tamil Nadu, India AideWiser SolTek Full time

    Job Title: L3 Support Engineer (.NET)Office Location: Hyderabad (Can work remotely)Experience Required: 5-8 yearsKey Skills: Support Engineer, Technical Support, .NET, C#, WinForm, WPF, Azure DevOps, client-facing. Job Summary: We are seeking an experienced L3 Support Engineer to deliver high-level technical support, ensureproducts work well, and boost...

  • Leading Technical Expert

    9 hours ago

    Madurai, Tamil Nadu, India beBeeEngineering Full time ₹ 12,00,000 - ₹ 15,00,000

    Technical Leadership OpportunityWe are seeking an accomplished Technical Leader to spearhead our engineering team. The ideal candidate will be responsible for guiding and motivating their team to achieve superior performance metrics.Key Responsibilities:Direct, coach, and support the engineering team to ensure they have the necessary resources and tools to...

  • Cloud Support Engineer

    23 hours ago

    Madurai, Tamil Nadu, India beBeeEngineer Full time ₹ 17,50,000 - ₹ 21,50,000

    About the RoleWe are looking for a skilled and proactive engineer to join our support team. In this role, you will be responsible for monitoring, incident response, and issue resolution of systems including IBM Sterling B2B, UiPath RPA bots, and cloud-native database platforms.

  • Technical Visionary

    2 days ago

    Madurai, Tamil Nadu, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000

    As an Engineering Manager, you will lead and inspire your team to achieve exceptional performance metrics. Your key responsibilities include:Key Responsibilities:Manage and develop a high-performing engineering team.Develop and implement a technical strategy aligned with business goals.Collaborate with cross-functional teams to ensure timely delivery of...

  • ServiceNow Technical Support Specialist

    1 day ago

    Madurai, Tamil Nadu, India beBeeSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Description:A key member of our technical team, the successful candidate will provide exceptional support to users utilizing ServiceNow. This includes troubleshooting and resolving issues related to the platform, as well as collaborating with other teams to ensure seamless integration.Troubleshoot and resolve complex issues related to the ServiceNow...

  • Manager Engineering

    2 days ago

    Madurai, Tamil Nadu, India Sandoz Full time

    Job DescriptionYour Key Responsibilities:- Your Responsibilities Include, But Not Limited To- Support internal and external audits -Own the Training Curriculum for own Job Profile -Lead or contribute to equipment, utility, facility improvement projects (e g energy efficiency, productivity, environmental compliance, maintenance) -Get permits for maintenance /...

  • IT Infrastructure Support Specialist

    3 days ago

    Madurai, Tamil Nadu, India beBeeInfrastructure Full time  80,000 -  1,40,000

    Job Summary:An exciting opportunity exists for a highly skilled IT Infrastructure Support Engineer-NOC to join our team.With 3-5 years of experience in NOC support, you will play a vital role in ensuring the smooth operation of our IT infrastructure.As an ideal candidate, you should possess strong technical skills, excellent problem-solving abilities, and...