Bmc Helix Operation Management

Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses With over 230 000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world For additional information visit us at www wipro com 5 years hands on experience in Implementing Administering and configuring BHOM Should have good communication and customer interaction skills Should have extensive expertise in ImplementationHigh Level and Low-Level Design Documentation of BHOM Install and configure the BMC Helix Operation Management platform including components and integrations Experience in integrating with AD SSO and configuring Role based access control Implementation knowledge on Dynamic Service Modelling Experience with BHOM Intelligent Integrations in ingesting metrics events and topology data from multiple sources Dynatrace Datadog Solarwinds AppDynanics vRops Experience in configuring event correlation strategies between multiple 3rd party tools AppDynamics SolarWinds Splunk etc Extensive knowledge on Service-centric monitoring Monitor infrastructure from end to end including views of business service Experience in developing and applying event deduplication and suppression techniques Experience in integrating with ticketing tool ServiceNow BMC Helix ITSM etc Creating Policies understanding of Patrol Agents and how they work understanding of MRL rules Experience in consolidating ingestion of log from multiple sources into one centralized platform Knowledge on BMC Helix Intelligent Automation Experience with API integrations Experience in Developing dashboards and reports that provide actionable insights into key metrics Collaborate with other support teams and stakeholders and resolve complex technical issues in a timely manner Experience in conducting workshops and training sessions for client teams Experience with Windows UNIX and Linux operating systems Knowledge of cloud technologies networking and database concepts Create and maintain technical documentation including troubleshooting guides knowledge base articles and solution templates Mandatory Skills BMC Helix Operations Management AIOPS Experience 8-10 Years Reinvent your world We are building a modern Wipro We are an end-to-end digital transformation partner with the boldest ambitions To realize them we need people inspired by reinvention Of yourself your career and your skills We want to see the constant evolution of our business and our industry It has always been in our DNA - as the world around us changes so do we Join a business powered by purpose and a place that empowers you to design your own reinvention Come to Wipro Realize your ambitions Applications from people with disabilities are explicitly welcome If you encounter any suspicious mail advertisements or persons who offer jobs at Wipro please email us at Do not email your resume to this ID as it is not monitored for resumes and career applications Any complaints or concerns regarding unethical unfair hiring practices should be directed to our Ombuds Group at We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color caste creed religion gender marital status age ethnic and national origin gender identity gender expression sexual orientation political orientation disability status protected veteran status or any other characteristic protected by law Wipro is committed to creating an accessible supportive and inclusive workplace Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process Accommodations must be communicated in advance of the application where possible and will be reviewed on an individual basis Wipro provides equal opportunities to all and values diversity