Senior Executive- Roster Escalations

3 weeks ago

Gurugram India IndiGo (InterGlobe Aviation Ltd) Full time

Job Description

Brief About The Role

- The role reports to the Assistant Manager or Manager of Roster Escalations and is part of the Flight OperationsCorporate, Policies and Projects team.
- It primarily requires working during office hours, with potential weekend commitments due to the roster review process.
- Additionally, the team plays a supportive role across various verticals within the Flight OperationsCorporate, Policies, and Projects division.

Qualifications & Experience

- Minimum Educational Qualification-Graduation.
- Requires a minimum of 2 years of experience in aviation.
- Preferably possesses expertise in Flight Operations or OCC-Crew Resources.

Job Description

- Conduct timely reviews of crew rosters in accordance with defined parameters to meet operational and crewing requirements, including special requests, layovers, equalization of hours, internal layovers, PAH, and FRMS guidelines.
- Ensure regulatory compliance during roster reviews.
- Utilize AIMS, Microsoft 365, Excel, and Power BI to efficiently manage roster data, generate reports, and optimize crew scheduling processes.
- Work closely with the crew scheduling team to resolve conflicts and maximize crew utilization.
- Communicate schedule changes effectively with crew members and departmental managers while addressing concerns.
- Maintain accurate records of roster escalations, actions taken, and resolutions for future reference.
- Collaborate with cross-functional teams, to ensure efficient and effective roster operations.
- Carry out additional tasks and responsibilities assigned by the Senior Management and leadership Team, ensuring effective execution and alignment with operational objectives.

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