Customer Onboarding Specialist
3 weeks ago
Job Description Customer Onboarding Specialist Location: Gurgaon (On-site) Experience: 2+ years Type: Full-time About us QuickReply.ai is a cutting-edge WhatsApp Marketing Automation Platform designed for E-commerce stores. In just 18 months, we've onboarded 700+ paying customers globally and achieved a 15x revenue growth. As the world shifts from email and SMS to WhatsApp for business communication, QuickReply.ai is uniquely positioned to become a category-defining company. Founded by IIT-Delhi alumni with deep industry experience, we raised seed funding in April 2023 and are now scaling our 35-member team to 50+ as we continue our growth journey. Job Summary We are looking for a Customer Onboarding Specialist who will be the initial touchpoint between our sales and implementation teams. This role is crucial in ensuring a smooth transition for new customers, providing them with the necessary support and guidance to successfully implement QuickReply.ai solutions. Key Responsibilities - Serve as the primary contact for new customers during the onboarding process. - Conduct demo walkthroughs, explaining the features and benefits of QuickReply.ai - Collaborate with the sales and implementation teams to ensure seamless handover of new customers. - Provide technical support and guidance on WhatsApp API and integration processes. - Assist customers in setting up their accounts and understanding the platform's functionalities. - Address and resolve any customer issues or concerns during the onboarding phase. - Collect customer feedback and relay it to the product team for continuous improvement. Requirements - Bachelor's degree in Marketing, Business, Information Technology, or a related field. - Strong communication and interpersonal skills. - Experience with WhatsApp API, marketing automation platforms, or related technologies. - Ability to conduct engaging and informative product demos. - Technical aptitude and the ability to understand and explain complex concepts. - Problem-solving skills and a customer-centric approach. - Previous experience in customer onboarding or support is a plus.
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Onboarding Specialist
2 weeks ago
Gurugram, Gurugram, India Cvent Full timeJob Description Overview We're looking for Onboarding Specialists on the Client Success team, who are responsible for guiding our new clients in their use of the Cvent platform. As an Onboarding Specialist, you will join our dynamic, close-knit Client Services department and gain best-in-class customer service experience. This is a great opportunity to build...
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Onboarding Specialist
2 weeks ago
Gurugram, India Cvent Full timeOverview: We’re looking for Onboarding Specialists on the Client Success team, who are responsible for guiding our new clients in their use of the Cvent platform. As an Onboarding Specialist, you will join our dynamic, close-knit Client Services department and gain best-in-class customer service experience. This is a great opportunity to build a career...
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Customer Onboarding Specialist
4 weeks ago
Gurugram, India Weekday AI Full timeThis role is for one of the Weekday's clients Salary range: Rs - Rs (ie INR 2-7 LPA)Min Experience: 2 years Location: NCR JobType: full-time Requirements Key Responsibilities Act as the primary point of contact for new customers throughout the onboarding journey. Conduct engaging product walkthroughs that clearly explain platform features, capabilities, and...
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Loop - Onboarding Specialist
2 weeks ago
Gurugram, India Loopwork Full timeOnboarding Specialist will lead onboarding for fast-growing DTC brands, ensuring smooth setup, migration, and go-live on Loop.This role requires strong project ownership, communication, and problem-solving to deliver a seamless merchant experience and hand off to Customer Success with high confidence and adoption.The Core Responsibilities For The Job Include...
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Onboarding Specialist
4 weeks ago
Bengaluru, India Learner Space Full timeJob Description Role Description This is a remote internship role for an Onboarding Specialist. The Onboarding Specialist will be responsible for guiding clients through the onboarding process, ensuring they have a seamless and positive start with our platform. Daily tasks include coordinating with clients, addressing queries, providing necessary training or...
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Operations Executive
4 weeks ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp.Although we are leading WhatsApp-based Marketing & Engagement platform,...
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Operations Executive
7 hours ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp.Although we are leading WhatsApp-based Marketing & Engagement platform,...
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Operations Executive
7 hours ago
Gurugram, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp.Although we are leading WhatsApp-based Marketing & Engagement platform,...
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Operations Executive
4 weeks ago
Gurugram, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp. Although we are leading WhatsApp-based Marketing & Engagement platform,...
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Operations Executive
4 weeks ago
Gurugram, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp. Although we are leading WhatsApp-based Marketing & Engagement platform,...
