Customer Onboarding Specialist
2 days ago
Job Description Customer Onboarding Specialist Location: Gurgaon (On-site) Experience: 2+ years Type: Full-time About us QuickReply.ai is a cutting-edge WhatsApp Marketing Automation Platform designed for E-commerce stores. In just 18 months, we've onboarded 700+ paying customers globally and achieved a 15x revenue growth. As the world shifts from email and SMS to WhatsApp for business communication, QuickReply.ai is uniquely positioned to become a category-defining company. Founded by IIT-Delhi alumni with deep industry experience, we raised seed funding in April 2023 and are now scaling our 35-member team to 50+ as we continue our growth journey. Job Summary We are looking for a Customer Onboarding Specialist who will be the initial touchpoint between our sales and implementation teams. This role is crucial in ensuring a smooth transition for new customers, providing them with the necessary support and guidance to successfully implement QuickReply.ai solutions. Key Responsibilities - Serve as the primary contact for new customers during the onboarding process. - Conduct demo walkthroughs, explaining the features and benefits of QuickReply.ai - Collaborate with the sales and implementation teams to ensure seamless handover of new customers. - Provide technical support and guidance on WhatsApp API and integration processes. - Assist customers in setting up their accounts and understanding the platform's functionalities. - Address and resolve any customer issues or concerns during the onboarding phase. - Collect customer feedback and relay it to the product team for continuous improvement. Requirements - Bachelor's degree in Marketing, Business, Information Technology, or a related field. - Strong communication and interpersonal skills. - Experience with WhatsApp API, marketing automation platforms, or related technologies. - Ability to conduct engaging and informative product demos. - Technical aptitude and the ability to understand and explain complex concepts. - Problem-solving skills and a customer-centric approach. - Previous experience in customer onboarding or support is a plus.
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Customer Onboarding Specialist
1 week ago
gurugram, India Weekday AI Full timeThis role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 2-7 LPA)Min Experience: 2 yearsLocation: NCRJobType: full-timeRequirementsKey Responsibilities Act as the primary point of contact for new customers throughout the onboarding journey. Conduct engaging product walkthroughs that clearly explain platform features, capabilities, and...
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Customer Onboarding Specialist
1 week ago
Gurugram, India Weekday AI Full timeThis role is for one of the Weekday's clients Salary range: Rs 200000 - Rs 700000 (ie INR 2-7 LPA) Min Experience: 2 years Location: NCR JobType: full-time Requirements Key Responsibilities - Act as the primary point of contact for new customers throughout the onboarding journey. - Conduct engaging product walkthroughs that clearly explain platform features,...
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Customer Onboarding Specialist
6 days ago
Gurugram, India Weekday AI Full timeThis role is for one of the Weekday's clients Salary range: Rs - Rs (ie INR 2-7 LPA)Min Experience: 2 years Location: NCR JobType: full-time Requirements Key Responsibilities Act as the primary point of contact for new customers throughout the onboarding journey. Conduct engaging product walkthroughs that clearly explain platform features, capabilities, and...
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CRM Implementation Specialist
2 weeks ago
Gurugram, India Customer Success Full timeJob Title CRM Implementation Specialist Description We are seeking a skilled CRM Implementation Specialist to lead the deployment of CRM systems for our mid-size clients. The successful candidate will be responsible for configuring CRM solutions, delivering comprehensive training, and developing detailed documentation to ensure client success and...
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Onboarding Specialist
5 days ago
Bengaluru, India Learner Space Full timeJob Description Role Description This is a remote internship role for an Onboarding Specialist. The Onboarding Specialist will be responsible for guiding clients through the onboarding process, ensuring they have a seamless and positive start with our platform. Daily tasks include coordinating with clients, addressing queries, providing necessary training or...
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Onboarding Specialist
3 weeks ago
Chennai, India Acultpay Full timeJob Description Company Description Acult Software is a leading digital financial services platform, recognized for its reliability, independence, and convenience. The company specializes in reducing customer acquisition and service challenges through innovative solutions. Acult Software is a unique provider of continuous service in the Bharat Bill Payment...
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Onboarding Specialist
3 weeks ago
Mumbai, India Tekskills Inc. Full timeJob Description Title : US Onboaring Specialist Location: Mumbai WFO Shift Night (6 pm to 4 am or 7 pm to 5 am IST) Job Summary: The Onboarding Specialist is responsible for ensuring a smooth and engaging onboarding experience for new hires. This role coordinates all aspects of the onboarding process, from Welcome email, contingency launch and monitoring,...
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Onboarding Specialist
3 weeks ago
Mumbai, India Policybazaar.com Full timeJob Description Job Description Onboarding/ Induction Specialist Location Mumbai, India (Malad West )Experience 1 to 3 year s The Onboarding Specialist will be responsible for delivering a seamless and engaging new hire experience from offer acceptance to the employee's first months in the organization. This role ensures every new joiner feels welcomed,...
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Intern - Client Onboarding
2 weeks ago
Gurugram, India Spyne Full timeClient Onboarding Specialist Intern Who are WE? At Spyne , our mission is to revolutionize automotive retailing. Every year, 52 million cars are sold in the US, for a combined worth of $1700 billion, and, valuing the used-car market at $1000 billion. Our new-age, Generative AI -powered solutions are designed to transform the car visuals into premium studio...
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Customer Support Specialist
2 days ago
Gurugram, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only) Location: Gurugram, India (Strictly On-Site) Employment Type: Full-Time Experience: 0-2 years (fresher graduates are welcome to apply) Company Description XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fashion and...