Client Servicing Executive

2 weeks ago


Mumbai, Maharashtra, India Koffeetech Communications Full time
Job Description

About Koffeetech Communication:

Koffeetech Communication is a dynamic, full-service digital marketing agency based in Mumbai, specializing in branding, performance marketing, and digital strategy. We pride ourselves on partnering with leading real estate developers and transforming their vision into impactful digital campaigns that drive results.

Role Overview:

We are looking for an experienced and proactive Account Manager to join our growing team. This role will be responsible for managing and nurturing key client relationshipsprimarily in the real estate sectorensuring seamless communication, strategic planning, and flawless execution of marketing campaigns.

Key Responsibilities:

- Serve as the primary point of contact for assigned clients, especially real estate developers.
- Understand client goals and translate them into actionable marketing strategies and deliverables.
- Coordinate with internal teams (creative, digital, performance, social media) to execute campaigns on time and within budget.
- Manage multiple projects simultaneously, ensuring quality and client satisfaction.
- Analyze campaign performance and present actionable insights and reports.
- Build strong, lasting client relationships through proactive communication and strategic guidance.
- Stay updated on real estate marketing trends and digital best practices.

Requirements:

- Bachelors degree in Marketing, Business, Communications, or related field.
- 2-5 years of experience in account management, preferably within a digital marketing agency.
- Experience handling real estate clients is highly preferred.
- Excellent communication, presentation, and interpersonal skills.
- Strong project management and multitasking abilities.
- Knowledge of digital platforms (Google Ads, Meta, SEO, etc.) is a plus.
- Based in or willing to relocate to Mumbai.

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