Customer Support

3 weeks ago

Indore Madhya Pradesh, India Elite Manpower & Training Academy Full time

Company OverviewElite Manpower Training Academy EMTA is a distinguished name in the Human Resources Services industry focusing on the BFSI sector Headquartered in Indore we excel in grooming and providing specialized manpower for various organizations With a commitment to excellence we offer superior training programs aimed at enhancing professional skills ensuring our candidates meet industry demands effectively Our unique positioning in recruitment is backed by experienced professionals that empower businesses globally Job OverviewWe are seeking a Junior Customer Support Associate to join our dynamic team at Elite Manpower Training Academy in Indore This full-time position offers an excellent opportunity for growth in the Human Resources sector The role involves assisting customers with their queries ensuring satisfaction through prompt and effective communication Candidates should have a passion for customer service and the ability to thrive in a fast-paced environment Qualifications and SkillsProven communication skills with the ability to clearly convey information and engage effectively with customers Experience handling domestic calls demonstrating strong professional phone etiquette Strong active listening skills to understand customer queries and provide relevant solutions Excellent interpersonal skills facilitating positive customer interactions and relationships Proficiency in query resolution diagnosing issues swiftly to ensure customer satisfaction Time management skills prioritizing tasks to manage multiple customer interactions efficiently Must be capable of working independently and as part of a team showcasing reliability and teamwork Ability to remain calm and composed under pressure ensuring consistent service quality Roles and ResponsibilitiesAddress and resolve customer inquiries via phone and email ensuring high levels of satisfaction Maintain records of customer interactions processing accounts and filing documents Identify and assess customer needs to achieve satisfaction and foster loyalty Provide accurate valid and complete information by using the right methods and tools Follow communication procedures guidelines and policies while engaging with clients Participate actively in team meetings and contribute to continuous improvement initiatives Collaborate with team members to enhance customer experience and company goals Handle customer complaints provide appropriate solutions and alternatives within the time limits

  • Business Support Executive

    1 week ago

    Indore, Madhya Pradesh, India Virtual Support Business Full time

    As a Business Support Executive, you will be responsible for providing administrative assistance, customer service, and business support to our clients. Your day-to-day tasks may include answering customer inquiries, providing product/service information, and resolving any technical issues. We are looking for individuals with excellent communication skills...

  • Customer Support

    3 weeks ago

    Indore, Madhya Pradesh, India Elite Manpower & Training Academy Full time

    Company Overview Elite Manpower Training Academy EMTA is dedicated to providing expertly trained professionals for the BFSI sector Run by experienced banking professionals EMTA specializes in placing candidates based on their qualifications and expertise With a focus on personalized and bulk-hiring the company is committed to delivering well-trained...

  • Customer Support

    3 days ago

    Indore, Madhya Pradesh, India Skillgenic Full time

    **Job Title**: Customer Support Executive **Location**: Indore **Job Type**: Full-time **Experience**: 0-2 years (Freshers welcome) **Key Responsibilities** - Resolve queries related to orders, payments, returns, services, or general complaints. - Record and update customer details and interactions in the system. - Follow up with customers to ensure issues...

  • Customer Support Executive

    1 week ago

    Indore, Madhya Pradesh, India Bingage Full time

    We seek a highly motivated Customer Support Executive at Bingage **Key Responsibilities**: - **Customer Support and Engagement**: - Interact with customers to gather feedback and insights. - Support customer service efforts by addressing inquiries and providing information. - Help develop customer success stories and testimonials. - **Sales Support**: -...

  • Customer Support Associate

    1 day ago

    Indore, Madhya Pradesh, India Hire Lab Career Solutions Full time

    **Job Title**: Customer Service Associate - Chat & Voice Process (BPO Jobs in Indore) **Location**: Indore, Madhya Pradesh **Employment Type**: Full-time | Work from Office **About the Role**: We are hiring **Customer Service Associates** for **chat and voice process** roles. These roles are ideal for **freshers looking for customer support jobs** as well...

  • Customer Support Associate

    5 days ago

    Indore, Madhya Pradesh, India Hire Lab Career Solutions Full time

    **Job Title**: Customer Service Associate - Chat & Voice Process (BPO Jobs in Indore) **Location**: Indore, Madhya Pradesh **Employment Type**: Full-time | Work from Office **About the Role**: We are hiring **Customer Service Associates** for **chat and voice process** roles with leading BPO company in Indore. These roles are ideal for **freshers looking...

  • Customer Support Telecaller

    1 week ago

    Indore, Madhya Pradesh, India SSTP Services Full time

    * Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer queries quickly and efficiently. - Understanding key customer individual needs and addressing these. - A team player with leadership skills. - Maintain a positive attitude focused on customer...

  • Customer Support Executive

    1 week ago

    Indore, Madhya Pradesh, India Cygnuss Agro Full time

    Daily cold calling to India mart customers, explain our product details, send quotation and book order. - Booked order from our existing dealer & new dealer dealers. - Delivering timely updates, alerts and solutions to the customers by communicating through various channels - Telephone, E-mails & WhatsApp. - Developing a sound understanding of the...

  • Customer Support Executive

    2 weeks ago

    Indore, Madhya Pradesh, India BETA IT SOLUTION Full time

    Job Title: Customer Support Executive Location: Indore **Salary**: 13000 CTC Work Schedule: Rotational week-offs and shifts Shift timing started from 7 am to 12 pm in between that you have to complete 9 hours login **Responsibilities**: Provide accurate information on products, services, and policies. Assist in troubleshooting technical issues or...

  • Customer Support Associate

    1 day ago

    Indore, Madhya Pradesh, India Adyan Consultants PVT LTD. Full time

    What is the job role of customer support associate?Interacts with customers to provide information in response to inquiries about processes, products, or services; handle and resolve complaints; or refer complex matters to professional or managerial staff. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per...