desk attendant housekeeping

3 weeks ago

Bengaluru, India Ryss Consultants LLP Full time

Job Description

Description

We are seeking an experienced Desk Attendant for our housekeeping team, responsible for ensuring a smooth and efficient front desk operation while maintaining high standards of cleanliness and guest satisfaction.

Responsibilities

- Greet and assist guests with their inquiries and requests.
- Maintain cleanliness and organization of the front desk area.
- Coordinate with housekeeping staff to ensure rooms are cleaned and prepared for guests.
- Manage check-in and check-out processes efficiently.
- Handle guest complaints and resolve issues in a timely manner.
- Keep track of inventory for housekeeping supplies and report shortages.
- Assist in preparing reports on housekeeping activities and guest feedback.

Skills and Qualifications

- Proven experience in a similar role for 3-8 years in the hospitality industry.
- Strong communication and interpersonal skills.
- Basic knowledge of housekeeping procedures and standards.
- Proficient in using computer systems and hotel management software.
- Ability to multitask and work under pressure.
- Attention to detail and a strong commitment to customer service.
- Ability to work flexible hours, including weekends and holidays.

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