(Only 24h Left) Manager-International Buyer Facilitation

2 days ago


Noida India Tradologie.com Full time

Job Description

Company Description

Tradologie.com aims to revolutionize the current Import-Export trade and bulk Domestic Trade by creating a marketplace that connects manufacturers with bulk consumers globally. Our platform offers an end-to-end solution, from enquiry to payment, ensuring that international business is conducted transparently and cost-efficiently. We replicate existing trade practices while enhancing them with digitalization to benefit all stakeholders involved.

Role Description

As a Manager International Buyer Facilitation, you will be responsible for ensuring smooth buyer transactions, assisting with queries, and providing a seamless experience on the platform. You will act as the primary point of contact for buyers, guiding them through the procurement process and resolving any issues they may encounter.

Key Responsibilities

1. Buyer Support & Query Resolution:

- Own the buyer experience end-to-end by anticipating needs and proactively resolving concerns.
- Serve as a brand ambassador of Tradologie.com, ensuring a positive perception among global buyers.
- Regularly update self on industry trends, competitor platforms, and international trade regulations.
- Assist buyers in navigating Tradologie.com's platform for bulk procurement.
- Address and resolve buyer queries related to order placement, pricing, product specifications, and
- delivery.
- Ensure timely resolution of issues to enhance buyer satisfaction.

2. Buyer Engagement & Retention:

- Build strong relationships with buyers by providing proactive support and engagement.
- Educate buyers on the benefits of Tradologie.com's platform and services.
- Encourage repeat transactions by ensuring a seamless user experience.

3. Order Management & Coordination:

- Oversee the execution of buyer transactions, ensuring smooth order processing.
- Coordinate with internal teams (sales, supplier relations, and operations) to resolve buyer concerns efficiently.
- Monitor order progress and keep buyers updated on their transactions. 4. Process Improvement & Reporting:
- Identify common buyer challenges and provide feedback to improve platform features and support processes.
- Maintain accurate records of buyer interactions and transaction history.
- Provide regular reports on buyer satisfaction, concerns, and engagement levels.
- Mentor junior executives or new joiners in the buyer facilitation team when required

Skills Set Requirement

- Mandatory background in agri-exportexperience in commodities like Rice, Sugar, Spices, or Oils is essential.
- Should have worked in the export department of a subsidiary export house or company dealership for at least 2 years.
- Strong verbal and written communication skills in English.
- Excellent problem-solving and customer service skills.
- Ability to handle multiple queries and transactions efficiently.
- Basic understanding of B2B sales, procurement, or e-commerce platforms.
- Proficiency in CRM tools and Microsoft Office (Excel, Word, Outlook).
- Self-motivated, proactive, and detail-oriented approach.

Preferred Qualifications

- Bachelor's degree in Business, Sales, Commerce, or a related field.
- 5-10 years of experience in buyer facilitation, customer support, or B2B sales.
- Prior experience in a global B2B marketplace, trading company, or procurement platform is a plus.

Interested can share resume on-7042456955



  • Noida, Uttar Pradesh, India Tradologie Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company Description is a digital marketplace aimed at transforming the Import-Export trade and bulk Domestic Trade by connecting manufacturers directly with bulk consumers worldwide. The platform offers an end-to-end solution, from enquiry to payment, to facilitate international business transparently and cost-efficiently. Our mission is to digitalize trade...


  • Noida, Uttar Pradesh, India Tradologie Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description aims to digitalize the current Import-Export trade and bulk Domestic Trade by setting up a marketplace that connects manufacturers directly with bulk consumers worldwide. The company provides a platform that replicates traditional trade practices and offers an end-to-end solution from inquiry to payment, facilitating transparent and...


  • Noida, India Tradologie.com Full time

    Company aims to revolutionize the current Import-Export trade and bulk Domestic Trade by creating a marketplace that connects manufacturers with bulk consumers globally. Our platform offers an end-to-end solution, from enquiry to payment, ensuring that international business is conducted transparently and cost-efficiently. We replicate existing trade...


  • Noida, Uttar Pradesh, India Tradologie Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company Description has been set up with the aim of digitalizing the current Import-Export trade and bulk Domestic Trade by creating a marketplace that connects manufacturers directly with bulk consumers globally. The company provides stakeholders with a platform that replicates current trade practices and offers end-to-end solutions from enquiry to payment...


  • Noida, Uttar Pradesh, India Tradologie Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company Description is an innovative platform set up to digitalize import-export trade and bulk domestic trade by connecting manufacturers directly with bulk consumers worldwide. The company provides an end-to-end solution that replicates traditional trade practices, from enquiry to payment, promoting international business with transparency and cost...


  • Noida, India Tradologie.com Full time

    Job Description Company Description Tradologie.com aims to digitalize the current Import-Export trade and bulk Domestic Trade by setting up a marketplace that connects manufacturers directly with bulk consumers worldwide. The company provides a platform that replicates traditional trade practices and offers an end-to-end solution from inquiry to payment,...


  • India Aditya Birla Fashion and Retail Ltd. Full time

    Job Description Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section The Senior Buyer for women's wear will play a pivotal role in strengthening and positioning the women's department as a leading destination for...


  • India Amazon Music Full time

    Job Description Description About the Organization: Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to...


  • Bengaluru, India Scaler Full time

    Job Description About Scaler: Scaler is a transformative tech education platform, equipping professionals with industry-relevant skills through cutting-edge programs. With the Scaler School of Business (SSB), we aim to redefine business education, and through our flagship tech programs (Scaler Academy and DSML), we empower learners to excel in their tech...


  • India Openprovider Full time

    Job Description About The Company Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands. We are a fully-remote organisation with more than 100 team members spread across 20+ countries. Remote working means no office, no painful commuting, and no stressful traffic - all you need is yourself, a...