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High Salary: Senior Operations Manager

4 weeks ago

Gurgaon, Haryana, India Cars24 Services Private Limited Full time
Job Description

Job description

About the Role:

We are looking for an experiencedSenior Operations Manager Last Mileto oversee and optimize our last-mile delivery operations across India. The role requires a strategic leader who can manage large-scale logistics, drive process improvements, and enhance customer experience through efficient last-mile solutions.

Key Responsibilities:

- Lead and manage last-mile delivery operations, ensuring on-time and cost-effective fulfillment.
- Develop and implement strategies to improve delivery efficiency, reduce costs, and enhance service levels.
- Monitor key performance indicators (KPIs) such as on-time delivery, delivery success rate, and cost per shipment.
- Collaborate with cross-functional teams including warehouse operations, supply chain, and customer support.
- Identify and implement technology-driven solutions to optimize last-mile logistics.
- Manage third-party logistics (3PL) providers and delivery partners to ensure high performance.
- Enhance rider and fleet management through training, capacity planning, and route optimization.
- Drive continuous process improvements using data analytics and market insights.
- Ensure compliance with safety, regulatory, and operational guidelines.

Requirements:

- Bachelor's/Master's degree in Supply Chain, Logistics, and Engineering.
- 8+ years of experience in last-mile operations, preferably in e-commerce, logistics, or supply chain management.
- Strong leadership and people management skills with the ability to lead large teams.
- Experience in managing logistics partners and 3PL service providers.
- Proficiency in data-driven decision-making and analytics tools.
- Knowledge of emerging trends in last-mile logistics and technology solutions.
- Excellent problem-solving, communication, and stakeholder management skills.
- Ability to thrive in a fast-paced, high-growth environment.

Preferred Qualifications:

- Experience in handling large-scale e-commerce logistics operations.
- Familiarity with route optimization and fleet management software.
- Understanding of the regulatory and compliance landscape in India's logistics sector.

Why Join Us

- Be a part of a rapidly growing e-commerce ecosystem.
- Opportunity to lead and innovate in last-mile logistics.
- Competitive salary and benefits.
- Collaborative and dynamic work environment.

Role:Logistics Operations Manager

Industry Type:Internet (E-Commerce)

Department:Procurement & Supply Chain

Employment Type:Full Time, Permanent

Role Category:SCM & Logistics

Education

UG:B.Tech/B.E. in Any Specialization

PG:MBA/PGDM in Operations