Senior Manager, Agentic AI

Job Description

Ready to build the future with AI

At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Senior Manager, Tech Solution-Agentic AI

In this role, you%27ll be part of Genpact%27s transformation under GenpactNext, as we lead the shift to Agentic AI Solutions-domain-specific, autonomous systems that redefine how we deliver value to clients. You%27ll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.

About the role: We are seeking a Technology Solution Architect with expertise in AI-driven finance process automation to help shape and deliver compelling solutions to our clients. This role will be instrumental in designing and presenting agentic AI-based solutions that integrate with complex finance ecosystems (SAP, Oracle, web portals, middleware) using a cutting-edge cloud-based tech stack (Azure). You will collaborate with Sales, Product Management, and Engineering to design solution architectures to deploy and integrate Genpact products / platforms.

Key Roles and Responsibilities

- Solution Architecture & Design: Develop scalable, multi-agent AI-based solutions leveraging cloud services and middleware for seamless integration with financial systems.

- Data Architecture and Integrations:Knowledge of data security, compliance, and AI governance frameworks.

- Stakeholder Collaboration: Work closely with Product, Engineering, and Implementation teams to ensure feasibility and scalability of proposed solutions. And partner with Sales teams to understand client pain points and translate them into tailored solutions.

- RFP/RFI Response: Lead the technical aspects of proposals, including architecture diagrams, solution narratives, and cost estimations.

Qualifications we seek in you

Minimum Qualifications

- Educational Background: Bachelor's or master's degree in computer science, Information Technology, Engineering, or a related field.

- experience in technology solutioning / delivery roles, with experience in Presales/Architecture roles.

- Understanding of finance processes and experience integrating with ERP systems like SAP, Oracle Financials, and other enterprise platforms.

- Architecture understanding of multi-agent AI and middleware-based integrations.

- Ability to translate complex technical concepts into business value propositions.

- Experience designing different types of cloud-Hosting platform architectures.

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