Learning Architect

Job Description Position Title Digital & Technology Learning Architect Function/Group Global Talent Services Location Mumbai Shift Timing 1:30 pm to 10:30 pm IST Role Reports to Global Talent Services Delivery Lead Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make foodthe world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability increasing productivity through optimized processes and tools and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including Employee Services, Business Services, Global Workforce Solutions, and Global Data Governance Services. For more details about General Mills please visit this Purpose of the role We are seeking a proactive, detail-oriented Learning Architect for Digital & Technology to drive Learning & Development initiatives. In this role, you will primarily support the D&T function, while also helping upskill operational partners in digital and techno logy related skills to enhance business impact. You will manage learning content, systems, vendors, and events, and play a key role in fostering a learning mindset across our global D&T community. KEY ACCOUNTABILITIES - Assess and Align on Event/Program Management: Plan and execute learning events, virtual sessions, panels, and communications for regional and global audiences. - Design and Develop Content: Independently create, manage, and update learning modules and resources for D&T teams and operational partners, while coordinating with external vendors and the Learning Solutions team. - Learning Program Deployment (with focus on Facilitation): Partner with global and regional stakeholders to design, deliver, and continuously improve learning programs for D&T professionals, and selectively for operational partners requiring digital & technology skills. - Evaluate and Measure Learning Impact: Manage content in the Learning Management System (Go/Learn), ensuring accurate uploads, tracking, and reporting. Additionally, this role will build, maintain, and govern the D&T Academy in collaboration with global teams. MINIMUM QUALIFICATIONS - Bachelor's degree in business, Digital, Technology, Learning & Development, Human Resources, General Business or a related field. - 5+ years of experience in D&T capability building role, learning program management, or a combination of both within a global organization. - Demonstrated proficiency with learning systems and tools (LMS or other digital learning platforms), with a track record of improving processes and maintaining high standards of accuracy and detail. - Strong analytical and problem-solving skills with the ability to translate business needs into learning solutions and measure impact. - Excellent written and verbal communication skills with the ability to simplify complex technology concepts for diverse audiences and design learning content that is clear and actionable. PREFERRED SKILLS - Exceptional communication, facilitation, and stakeholder management skills, including experience managing vendors across geographies. - Ability to assess learning needs, identify skill gaps, and design impactful programs for D&T teams and operational partners in digital & technology topics. - Skilled at adapting learning programs for diverse cultures and global audiences. - Proven organizational ability to manage multiple priorities, solve problems, and adapt quickly in a fast-paced environment. - Learning agility to lead instructional design principles and delivery methods.