Hiring || Lead It Administrator

11 hours ago

Kolkata West Bengal, India 2COMS Full time

- Lead IT Administrator Job Location Kolkata - Beckbagan Work From Office Experience Required 3-4 years of relevant IT Administration preferred Team Leadership experience of 2 years Employment Type Full-Time Qualification Any Graduate Preferred in Computer Science IT Relevant certifications such as CCNA MCSA AWS Azure ITIL or CISSP will be an added advantage Joining Immediate Max 15-day Notice Key Responsibilities Infrastructure Monitoring Uptime Management Monitor business uptime network stability servers internet and cloud services Ensure proactive monitoring to minimize downtime and service disruptions Mentor Team to manage user accounts permissions and access controls across systems Team Leadership Service Delivery Lead the IT Administration team ensuring proper allocation and closure of incident service tickets within the defined TAT Conduct periodic performance reviews audits and training sessions to improve IT team productivity and quality assurance Provide guidance on escalated L3 technical issues and day-to-day bottlenecks Business Continuity Disaster Recovery Manage data lifecycle processes including backup archival and recovery strategies Responsible for implementing and testing Business Continuity Planning BCP and Disaster Recovery DR processes Vendor Cost Management Oversee IT vendor management procurement and financial settlement of service providers hardware software vendors and cloud partners Optimize technology and cloud service costs while ensuring service quality Cybersecurity Infrastructure Enhancement Implement robust online infrastructure and cybersecurity frameworks Conduct risk assessments audits and periodic security reviews Ensure compliance with IT security and organizational policies Asset Knowledge Management Ensure accurate IT Asset Management protocols are implemented by the IT Team for all organizational assets Conduct IT awareness and technology training programs for employees Coordinate with organizational stakeholders on the improvement and adoption of new technologies Key Skills Competencies Strong expertise in Windows Linux server administration networking LAN WAN VPN with knowledge of cloud platforms AWS Azure GCP and ITSM tools Hands-on experience and practical knowledge in Incident management IT policy implementations disaster recovery and cybersecurity best practices Leadership abilities to manage and mentor IT support admin teams Strong troubleshooting root cause analysis and escalation management at L3 level Knowledge of IT compliance audits and governance Excellent vendor negotiation and cost optimization skills

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