Analyst Product-3

Job Description About Tide At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide Facts: - Tide is available for UK, Indian, German and French SMEs - Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly - Over $200 million raised in funding - Over 2500 Tideans globally - we're diversity champions - We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India ABOUT TIDE At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. Tide is about doing what you love. We're looking for someone to join us on our exciting scale-up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. ABOUT THE TEAM As an Ongoing Monitoring Product Analyst, you are part of the first line of defense in our battle against financial crime. We tackle all areas of financial crime within our Ongoing Monitoring team, so you will be able to detect and prevent AML, Fraud, Sanctions, tax evasion, and all other manners of financial crimes. You'll be responsible for analysing the success of various transaction monitoring products and investigation tools across our product portfolio , ensuring we put our genuine members first, whilst spotting and investigating potentially suspicious activity. This role is a key element of our financial crime product monitoring team, so we're looking for someone who is passionate about ensuring the success of our financial crime prevention products, who will help reduce risk to Tide, and let our members get back to doing what they love. ABOUT THE ROLE - Analyse financial product related data across transactions, customers, monitoring systems and operations to spot risks, patterns, and trends in financial crime. - Evaluate product performance by tracking KPIs (e.g. false positives, case volumes, alert resolution times, detection rates) and making recommendations for the success of our Financial Crime Prevention products. - Support product discovery by gathering requirements, investigating edge cases, and validating problem statements. - Create clear insights and dashboards for product and business stakeholders. - Collaborate with compliance & ops teams to understand their challenges and translate them into product opportunities. - Test and validate solutions (e.g. rule changes, machine learning models, workflow improvements) before and after release. - Document processes, logic, and analysis to build a knowledge base for the team. - Be confident in using a variety of tools to undertake different types of investigations WHAT WE ARE LOOKING FOR - You have (3-6)+ years of experience working as a product analyst or data analyst, some of it within fintech, banking, payments, or financial crime risk management. - You have a good eye for detail and are able to identify suspicious activity. - You have strong analytical skills and the ability to turn raw data into actionable insight for product and business stakeholders. - You have a mindset that balances risk management with customer experience effortlessly, being curious and asking the right questions at the right times. - You have problem solving attitude spotting patterns or trends others miss. - You have a keen eye for process improvements, looking how we can work leaner and more robustly. - You are a quick learner, explorer, multitasker and flexible. - Proficiency in SQL and comfort working with large datasets; experience with BI tools (e.g. Looker, Tableau, PowerBI) is a must. WHAT YOU'LL GET IN RETURN Make work, work for you We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country or a different country for up to 90 days a year. Plus, you'll get: - Self & Family Health Insurance - Term & Life Insurance - OPD Benefits - Mental wellbeing through Plumm - Learning & Development Budget - WFH Setup allowance - 15 days of Privilege leaves - 12 days of Casual leaves - 12 days of Sick leaves - 3 paid days off for volunteering or L&D activities - Stock Options TIDEANS WAY OF WORKING At Tide, we're Member First and Data Driven, but above all, we're One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. Disclaimer It Has Come To Our Attention That Individuals Or Agencies Are Falsely Claiming To Represent Tide And Are Reaching Out To Candidates Regarding Job Opportunities. Please Be Aware That: - Tide does not charge any fees at any stage of the recruitment process. - All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. - Communication from Tide will only come from an official @tide.co email address. - Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [Confidential Information] Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.