Master Data Steward

1 day ago

Bengaluru, Karnataka, India Black Box Full time
Job Description

Primary Roles & Responsibilities

- Lead a team of data stewards, typically consisting of 4 to 5 employees.
- Provide mentoring and training to fellow data stewards.
- Create and maintain master data attributes for customers, suppliers, parts, solutions, and items.
- Collaborate with the Master Data Governance team to recommend changes that improve process efficiencies, ensuring timely and professional communication to users, management, and senior leadership regarding recurring issues.
- Interface with cross-functional teams to validate adherence to master data policies and correct non-adherence where appropriate.
- Perform validation and corrections via audit reports to ensure daily standardization.
- Apply best business practices for mass data updates as appropriate.
- Serve as a subject matter expert (SME) in DGO operations.
- Develop standard procedures, user guides, and other necessary training and job aid materials, and provide training as needed.
- Utilize analytical skills to identify trends.
- Perform other duties as assigned based on business needs.
- Act as a Change Ambassador, promoting and ensuring the adoption of new processes or implementations across Black Box.
- Ensure that only approved and valid changes are allowed into the production environment.

Knowledge, Skills, Abilities

- Must possess a methodical approach, be detail-oriented, and well-organized.
- Proven ability to translate IT service business needs into system and master data requirements.
- Excellent communication and presentation skills, with the ability to interact effectively in a matrixed environment across all organizational levels.
- Strong understanding of the interrelationship and impact of master data on various functions and applications.
- Ability to work collaboratively as part of a team to achieve results.
- Customer service-oriented with a focus on process improvement.

Education/Experience Requirements

- Bachelors degree in a related field or equivalent experience.
- 5 to 7 years of relevant experience in data management and analysis or related fields.
- Proficiency in SAP Master Data Management.
- Experience with computer system validation and validated testing is advantageous.
- Familiarity with ERP Master Data processes, including additions, changes, and deletions.

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