Senior Associate, Technical Product Management

About McDonalds in India One of the world s largest employers with locations in more than 100 countries McDonald s Corporation has corporate opportunities in Hyderabad Our global offices serve as dynamic innovation and operations hubs designed to expand McDonald s global talent base and in-house expertise Our new office in Hyderabad will bring together knowledge across business technology analytics and AI accelerating our ability to deliver impactful solutions for the business and our customers across the globe About McDonalds One of the worlds largest employers with locations in more than 100 countries McDonalds Corporation has corporate opportunities in Hyderabad Our global offices serve as dynamic innovation and operations hubs designed to expand McDonald s global talent base and in-house expertise Our new office in Hyderabad will bring together knowledge across business technology analytics and AI accelerating our ability to deliver impactful solutions for the business and our customers across the globe Company Description McDonalds new growth strategy Accelerating the Arches encompasses all aspects of our business as the leading global omni-channel restaurant brand As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand One of our core growth strategies is to Double Down on the 3Ds Delivery Digital and Drive Thru McDonalds will accelerate technology innovation so 65M customers a day will experience a fast easy experience whether at one of our 25 000 and growing Drive Thrus through McDelivery dine-in or takeaway Leading this revolution is McDonalds Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI IOT and edge computing We do this working along diverse global teams who are always hungry for a challenge Its bonus points when you get to see your family and friends use the tech you built at their favorite McD restaurant This opportunity is part of the Global Technology Enterprise Products Platforms EPP Team focused on the Treasury Management System Kyriba where our vision is to Always be a people led product centric forward-thinking trusted technology partner The Senior Technical Analyst supports the Technical Product Management leadership in technical IT related delivery topics e g trade-offs in implementation approaches tech stack selection and provides technical guidance for developers squad members Manages the output quality and efficiency of internal external squads to ensure they are delivering to the standards required by McD Participate in roadmap and backlog preparation Builds and maintains technical process flows and solution architecture diagrams on Product level Leads acceptance criteria creation and validation of development work Supports hiring and development of engineers Will also act as a technical developer to assist the development team This position reports to the Technical Product Manager Responsibilities Accountabilities Product roadmap and backlog preparation In partnership with the TPM participate in roadmap and backlog prioritization providing technical perspectives towards translating Epic into user stories for the Develop team to work on as well as backlog refinement processes Analyze existing business processes workflows and systems to identify inefficiencies bottlenecks and opportunities for improvement Build and update documents required as part of the product development lifecycle in close coordination with product technical and business teams business functional requirements for feature development functional test scripts and process documents Create detailed requirements documents user stories use cases and acceptance criteria to guide the development and implementation of technology solutions Ensure that requirements are clear comprehensive and aligned with business goals Agile ceremonies Attend all product team ceremonies and act as leader of the Software Development Engineers Technical solutioning and feature development releases Works with boundary and integration systems to troubleshoot and mitigate any source destination issues and requirements Work and support with Business Users and Product Teams on Incident Management Request Management Problem Management Change Management and Knowledge Management Knowledge of Agile software development process including application of Agile techniques and delivery practices and promoting adoption of Agile methodologies to secure outcome-driven mindset in product teams Fundamental understanding of Oracle Cloud ERP and areas such as Oracle APIs SQL XML PLSQL OTBI BIP FRS reports FBDI ADFDI BPM workflows BI Extract for FTP Integration and Personalization Oracle Fusion Data Intelligence FDI Understanding of ESS Jobs OM Extensions Flex Fields DFF EFF KFF Lookups Value sets and Fusion Apps functional setup manager configurations Analyze Patches and plan patch deployment activities Review and prioritize defects impacting customers Serve as a point-person for product questions and be able to dig deep into problems to help find a solution Working on market requirements designing solutions and assessing technical issues and working on resolutions with Team Collaborate with other technology teams including internal teams service provider and vendors Ensure application service levels are maintained as per agreed standards Accountable for the deployment of new features including QA push to production and defect remediation Ensure code development is in line with the architectural quality and security standards and best practices Maintain documentation standards for all software and lead acceptance criteria validation of development work Ensure product delivery is done to a high standard with high performance across latency and scalability extensibility and security Qualifications Basic Qualifications Bachelors degree in computer science or engineering 5 years of technical analyst experience with Treasury Banking and or accounting systems Experience working collaboratively with business partners to drive outcomes and solve complex technical challenges Excellent interpersonal written and verbal communication skills with the ability to understand business requirements and translate them into technical roadmaps Ability to grasp technical concepts quickly solid ability to translate technical verbiage into easily understandable language Solid grasp of the software development lifecycle and Agile development practices Ability to contribute as a hands -on technologist when the need arises e g writing and debugging scripts setting up GitHub repos troubleshooting issues with servers and prototypes Experience applying data to make informed business decisions and facilitate continuous improvement Positive thinking skills that include creating a safe environment to learn challenge accept risk taking and a willingness to be wrong Experienced testing background with a high attention to detail is desirable Preferred Qualifications Experience in operational aspects of banking systems as it relates to Oracle ERP Experience with Kyriba or other Treasury Management systems is a plus Experience with Power BI is highly preferred Knowledge of FTP H2H connections encryption decryptions certificate renewals Bank Kyriba ERP APIs Swift Protocols Fin FileAct channels etc Experience in connectivity projects and migrations including bank connections and third parties integrations to our clients sftp API certificate renewal encryption Understanding of Cash Management Cash Positioning and Forecasting Liquidity Management Payments and Payment Interfaces Understanding of technical protocols such as TCP IP LAN WAN SSO SAML 2 0 API a plus Strong technical debugging skills Proficiency in SQL data integration tools and scripting languages Experience in Creating and maintaining detailed requirements technical documentation including architecture diagrams configuration guides and user manuals Strong analytical skills and the ability to solve complex Business challenges related to lease and financial integration Excellent communication and stakeholder management skills with the ability to engage both business and IT teams Experience working in product-centric organizations and or product owner certification Experience with JIRA and Confluence tools Experience in implementing and managing IT General Controls ITGC to ensure SOX compliance Experience in DevOps Security and Systems Performance desirable Understanding of Cloud architecture and Oracle cloud security Foundational expertise in security security standards SSO SAML OAUTH etc Knowledge of Oracle ERP Cloud Finance modules Experience with cybersecurity experts to ensure that systems are resilient against cyber threats and comply with relevant regulations and standards is desirable