Strategic Services Manager

4 weeks ago


Bangalore Karnataka, India Planview Full time

Company Overview Planview has one mission to build the future of connected work from ideas to impact As the global leader in work and resource management Planview helps organizations accelerate the achievement of what matters most supporting our customers from need to speed from passion to progress and from overhead to optimization We provide the industry s most comprehensive solutions designed for strategic planning portfolio and resource management Lean and Agile delivery product portfolio management capability and technology management enterprise architecture innovation management and collaborative work and project management Our connected platform of solutions underpins the business and digital transformations of more than 4 500 customers globally including 59 of the Fortune 100 At Planview our people connections drive our innovation and success Our global team of 1400 work remotely and across our offices including Austin Vancouver Hod Hasharon Bangalore Sydney and Stockholm We re proud of our world-class connected culture built on our shared values that supports our teams to be successful from anywhere Learn more about our portfolio at and connect with us on and The Opportunity The Professional Services Sales organization has an exciting opportunity to join our dynamic group of services experts We are looking for qualified candidates with a unique combination of sales and enterprise software services delivery experience The Strategic Services Manager - India Southeast Asia is a key position within Professional Services Sales responsible for partnering with our Account Executives Customer Success Managers and Renewal Specialists in generating services sales pipeline positioning the value of our professional services scoping services work Statements of Work to deliver value to customers and achieving Services bookings targets We provide the industry s most comprehensive solutions designed to connect strategy to delivery including strategic planning portfolio and resource management work management innovation management capability technology management enterprise architecture lean agile delivery and collaborative work project management There has never been a better time to join Planview nor a better role to help customers achieve their business objectives while advancing Planview s revenue and profitability What You ll Do Assist in the development of sales plans and strategies Meet defined sales goals and objectives Support new sales opportunities by aligning Planview s services offerings your knowledge and expertise with customer needs ensuring alignment with regional business practices Build credibility and trust with the sales team partners and prospects customers by acting as a trusted business advisor leveraging your knowledge and background to advise and guide prospects and customers on how to achieve their to be state with the fastest path to value Define and scope the Professional Services effort and estimate cost and schedule to achieve customer objectives while adhering to defined guardrails for as sold margin requirements Prepare and present services proposals to prospects and customers Prepare and negotiate Statements of Work including terms pricing and scope Meet or exceed defined Bookings and As Sold margin targets for project and subscription services offerings Build and maintain a strong service opportunity pipeline with a focus on large enterprises and government sectors within India and Southeast Asia Provide accurate and up to date reporting on sales activities and progress as required by management Collaborate with Professional Services and Customer Success to ensure a seamless handoff to the delivery teams and to ensure cross-team collaboration on cultivating and identifying additional services opportunities in support of customer value achievement Build and maintain strong relationships and oversight of services delivery partners in the region Provide leadership guidance and management to continuously improve service and employee engagement while fostering a culture of accountability ownership innovation and inclusion Stay up to-date with industry trends product knowledge platform solutions and services offerings and methodologies What You ll Bring We are seeking an individual who possesses strong business consulting sales and leadership aptitude with a customer driven mindset who can promote and sell services effectively Interested candidates should have Experience with Working with customer stakeholders including C-level executives and Transformation offices in the India and Southeast Asia Region Multi-year experience as a product project program PMO EMPO manager or other consulting experience Business process analysis and consulting experience preferably in an Enterprise or digital transformation environment Proven experience in creating SOW s and negotiating contracts tailored to regional business norms Bookings forecasting and margin responsibilities Strong understanding of navigating complex global and regional organizations successfully Preferred 4 years in a consulting role with experience in India and Southeast Asia Education Bachelor s degree in computer science Engineering Management of Information Science or Business or related degree or demonstrated relevant experience Related certifications or industry designations preferred e g LPM SAFe PMP MBA CPA etc Additional Qualifications Broad understanding of SaaS software implementations and related organizational change management Ability to learn and apply industry knowledge to drive services bookings Strong interpersonal skills to facilitate conversations between technical and non-technical stakeholders Remain calm under pressure and navigate complex of customer interactions Willingness to travel as required within the region Skills Excellent communication with the ability to drive value-based conversations with senior stakeholders Sales minded approach with commercial understanding of project and company margin drivers Self-starter with strong organization and time management skills Preferred experience with Planview platform and solutions Preferred experience with co-selling and co-delivering with strategic partners Benefits at Planview At Planview you ll join our global team and culture which reflects the vibrant communities in which our employees live and work To support you at Planview you will enjoy Unplugged Days 4 company-wide paid days off per year to recharge and relax Generous PTO offerings region dependent Region specific competitive benefit plans to support you at any life stage including parental leave retirement medical plans wellness support and remote work support Paid time to volunteer through Planview s Force for Good Week Employee Referral bonus program Weekly office lunches for hybrid team members and social events Flexible work hours environment Now is a great time to join our team If you are looking for a place to grow your career innovate with best-in-class solutions and build the future of connected work Planview is the right place for you Diversity Equity and Inclusion at Planview As part of our efforts to build a workforce with diverse talent we encourage applications from Indigenous Black and other racialized communities 2SLGBTQIA communities people with neurodivergence immigrants people with disabilities and other equity deserving groups In addition to building a diverse workforce we are committed to fostering an inclusive and accessible experience Reasonable accommodations for the interview process can be requested by emailing recruitment planview com



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