▷ 15h Left: Housekeeping Executive

2 days ago

Gurugram India JLL Full time

Job Description Position: Housekeeping Executive Business: Property and Asset Management, City Name What This Job Involves You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine, etc. You will also be assisting the Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables: - Taking daily property rounds, coordinating with the team to close any matters related to cleaning. - Maintaining daily/monthly reports, i.e. DMR and MMR, and sharing the same with Property Manager and client. - Schedule weekly vendor meetings to discuss daily issues if any. - Maintaining/preparing monthly attendance summary record for salary. - Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be. - Developing and mentoring new and subordinate vendor staff - Assisting in improving and monitoring procedures to ensure cost-effective and efficient services. - Assisting in preparing and developing the documentation of standard policies and procedures - Plans, schedules, inspect, and assigns work to subordinate supervisors and/or teams. - Manage landscaping and gardening. - Regularly brief all staff regarding their duties, designated areas of work, and special instructions if any. - Prepare and implement various checklists, at the frequency instructed in the suggested formats. - Ensure the housekeeping staff is well-groomed. - Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity. - Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner. - Take feedback - customer needs assessment and evaluation of customer satisfaction levels.

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