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Coordinator customer Relation
4 weeks ago
Edit the job post A leading marine company based in the UAE is expanding its operations in India and is seeking a qualified and experienced COORDINATOR Customer Relation Quotation to support sales back office operations The company specializes in providing innovative marine safety solutions and services to the maritime industry ensuring compliance with international regulations and standards Position Overview We are seeking a dedicated and organized COORDINATOR Customer Relation Quotation to join our dynamic sales team As a COORDINATOR Customer Relation Quotation you will play a crucial role in supporting our sales operations and ensuring the smooth functioning of our sales processes You will be responsible for providing administrative assistance managing documentation coordinating sales activities and facilitating effective communication between the sales team customers and other internal departments Responsibilities Sales Support Assist the sales team in preparing and processing sales orders invoices and quotations Maintain accurate and up-to-date records of sales activities including customer databases Provide timely and efficient responses to customer inquiries and resolve any issues or complaints Support the sales team by providing product or service information to customers Documentation and Reporting Prepare sales reports forecasts and performance analysis to track sales metrics Assist in creating sales presentations and marketing materials Maintain sales-related documentation and files in an organized manner Order Processing and Coordination Coordinate and track the order fulfillment process ensuring timely delivery of products or services Collaborate with logistics and warehouse teams to arrange shipments and manage inventory levels Ensure accurate and complete information in the customer relationship management CRM system Communication and Relationship Building Serve as a point of contact between the sales team customers and other internal departments Respond to customer inquiries promptly and provide exceptional customer service Foster positive relationships with customers partners and vendors to enhance sales opportunities Administrative Support Perform general administrative tasks including managing correspondence scheduling appointments and filing documents Assist in organizing sales team schedules travel arrangements and accommodations Maintain office supplies for the sales department Sales Analytics and Continuous Improvement Collect and analyze sales data to identify trends and evaluate sales performance Monitor sales metrics such as conversion rates and sales targets and provide regular reports to the sales team and management Stay updated on industry trends competitors and market conditions to identify opportunities for improvement Qualifications and Skills Proficiency in English language is a must Candidates with engineering background is preferred Strong organizational and multitasking skills with excellent attention to detail Proficient in using CRM software and MS Office applications Word Excel PowerPoint Excellent communication and interpersonal skills Ability to work independently and collaboratively within a team Strong problem-solving and decision-making abilities Prioritization skills to meet deadlines and handle multiple tasks simultaneously If you are a motivated and detail-oriented individual with a passion for providing exceptional sales support we invite you to apply for the Sales Administrator position Join our team and contribute to the success of our sales operations while enjoying a collaborative work environment and growth opportunities within our organization To apply please submit your resume and a cover letter detailing your relevant experience and qualifications Job Type Full-time Pay 15 000 00 - 20 000 00 per month Education Bachelor s Required Language English Required
