Windows - L2 Level Engineer

5 days ago

Noida, India Llp S3bglobal Technologies Full time

Job Description - Deep knowledge and hands on experience on Windows 2003/2008/2012/2016/2019/2022 OS for installation management. - Strong understanding of Hardware, capacity planning as well as RAID concepts. - Work on the Physical and Virtual Servers Infrastructure. - Good knowledge about server hardware and server hosting. - Able to perform Firmware Bios Upgradation of Physical Servers. - Able to handle windows OS upgradation activities using tools. - Expertise and hands-on experience on Windows Server troubleshooting. - Check Deploy Patches and Hotfixes on monthly basis, which is released by Microsoft. - Provide support for DC other Locations devices such as Servers hardware, OS File servers. - Windows OS Vulnerability assessment management and closure according to recommendations. - Has in-depth knowledge of Administration of VMWARE ESXI 5/6/7 environment. - Has worked on Installation/Creation of VMWARE - Clusters/Standalone nodes. - Perform Vendor Management and ensuring the calls raised with Vendor/OEM are attended and closed as per SLA with OEM. - Work on the tickets assigned by the senior team member and ensure that tickets are closed as per SLA defined. - Provide Daily/Weekly/Monthly updates on the SLA tracking and provide measure on mitigating any SLA non-compliance. - Good documentation skill to document the day-to-day events for tracking and review, process documentation, Perform RCA for Major - Incidents related to his / her tower Follow quality / security process defined. - Prepare report for audit purpose. - Able to Manage and follow compliance process laid down by the company from time to time. - Candidate needs to get self-trained on company laid down data integrity process/other security process from time to time. - Has performed team management activities and able to manage team/team activities. Follow up with teams to ensure activities are completed as per the process laid down by the company. - Should be willing to work anywhere in Mumbai/Navi-Mumbai/Thane - Strong written and presentation development skills. - Ability to gain support and consensus for initiatives. - Excellent English language skills, spoken and written - Candidates with certification would be preferred.

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