Symantec Encryption
4 weeks ago
Job Title: L2 Resource – Symantec Encryption
Location: Noida
Job Summary:
We are seeking an experienced L2-level professional to manage and support Symantec Encryption solutions across the organization. The ideal candidate will have hands-on experience with Symantec Endpoint Encryption, drive incident resolution, and ensure compliance with data protection policies.
Key Responsibilities:
- Symantec Encryption Management
- Administer and maintain Symantec Endpoint Encryption across endpoints and servers
- Monitor encryption status and troubleshoot deployment issues
- Technical Support & Troubleshooting
- Provide L2-level support for encryption-related incidents and service requests
- Collaborate with L1 and L3 teams for escalations and root cause analysis
- Reporting & Compliance
- Generate regular compliance and encryption status reports
- Ensure adherence to organizational data protection and security policies
- Patch & Upgrade Management
- Assist in version upgrades, patch deployments, and configuration changes
- Validate post-deployment functionality and rollback plans
- Stakeholder Coordination
- Work with internal teams and vendors for issue resolution and product optimization
- Support audits and provide necessary documentation
Required Skills & Qualifications:
- 2–4 years of experience in IT security or endpoint management
- Strong hands-on experience with Symantec Endpoint Encryption
- Familiarity with Windows OS, Active Directory, and Group Policy
- Good understanding of encryption protocols and data protection standards
- Excellent problem-solving and communication skills
- Relevant certifications (e.g., Symantec Certified Specialist, Security+) preferred
Nice to Have:
- Experience with other Symantec security products (e.g., DLP, SEP)
- Exposure to enterprise-level deployment and automation tools
- Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)
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