▷ Apply in 3 Minutes: Desktop Engineer

3 days ago

Mumbai, India Pepper Advantage Full time

Key Responsibilities:

- Monitor, maintain, and troubleshoot IT infrastructure including servers, desktops, laptops, switches, routers, and firewalls.
- Provide Level 1 and Level 2 support for hardware, software, and network-related issues.
- Install, configure, and upgrade operating systems and software applications.
- Manage LAN/WAN connectivity, ensure uptime, and coordinate with service providers.
- Ensure regular data backup and system recovery processes are in place and functioning.
- Maintain IT inventory and ensure accurate asset tracking and documentation.
- Support user access control, security patch updates, antivirus management, and compliance protocols.
- Coordinate with vendors for IT asset procurement, AMC, and support escalations.
- Assist in implementation of new IT infrastructure projects or system upgrades.
- Ensure adherence to IT policies and security best practices.
- Manage and maintain outbound/inbound dialer systems (predictive, preview, progressive) including configuration, campaign setup, monitoring, and performance optimization.
- Troubleshoot dialer-related issues and coordinate with telephony vendors to ensure minimal downtime and call center productivity.

Qualifications & Skills:

- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 3–5 years of experience in IT support or infrastructure management.
- Strong knowledge of Windows OS, networking concepts, and system hardware.
- Familiarity with firewalls, VPN, antivirus, and backup solutions.
- Hands-on experience with ticketing systems and remote support tools.
- Good problem-solving and troubleshooting abilities.
- Effective communication skills and ability to support end-users across teams.
- Proficiency in MS Office; basic knowledge of scripting or automation is a plus.

Pepper Advantage’s values and culture

Our mission is to help people succeed. Our clients, our customers, our employees. Our Values are ‘Can do’, ‘Balanced’ and ‘Real’.

Pepper Advantage’s values support our vision, shape our culture and define how we interact with other employees and the attitudes we adopt towards our customers and clients. The values of Pepper Advantage support the organisation’s mission statement.

Pepper Advantage’s unique outcome focused corporate culture aims to deliver fairness and value for clients and customers, consistently exceeding expectations in all measurable performance areas.

Pepper Advantage is an equal opportunities employer.

Role Profiles are subject to change in line with business needs.

  • Desktop Engineer

    7 hours ago

    Mumbai, Maharashtra, India Aletheia Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesProvide desktop support to end-users, troubleshooting hardware and software issues.Install, configure, and maintain desktops, laptops, printers, and other peripherals.Troubleshoot Outlook configuration problems and perform OS installations as needed.Collaborate with team members to resolve complex technical issues.Desired Candidate...

  • Desktop Support Engineer

    2 weeks ago

    Mumbai, Maharashtra, India TVS Electronics Full time ₹ 2,20,000 - ₹ 23,00,000 per year

    Greetings from TVS ElectronicsROLE: Desktop Support EngineerExperience Required: 1-3 yearsLocation: MumbaiEmployment Type: Full-timeWhat You'll Do: Provide comprehensive desktop and technical support to clients and customers.Requirements:Proficiency in Windows 7/10 installation and troubleshootingExperience with Lotus Notes/Outlook client...

  • ▷ Apply in 3 Minutes! PS Finance Functional- Consultant

    7 days ago

    Mumbai, India Jobted IN C2 Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

  • ▷ (Apply in 3 Minutes) Lead Software Engineer

    7 days ago

    Mumbai, India Jobted IN C2 Full time

    What's the role?: Smart – We are looking for someone who understands how all software components fit together. From persisting data to message processing, you understand how to create a highly scalable, highly available system deployed in the cloud (Spark, Kafka, Zookeeper and all things AWS). You have a good understanding of Linuxand container systems...

  • Desktop Support Engineer

    1 week ago

    Mumbai, Mumbai Suburban, Navi Mumbai, India Nelito System Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    HOT VACANCY ALERT Desktop Support EngineerLocation: Navi Mumbai / GoregaonPosition Level: L1 / L2 / L3Shift: General (Work from Office)Eligibility: Male candidates onlyKey Skills Required:Strong experience in Desktop SupportHands-on knowledge of Hardware, Software, NetworkingExpertise in Configuration & InstallationIf you're looking to grow your career in IT...

  • Desktop Engineer

    5 days ago

    Mumbai, India Aletheia Technologies Full time

    Roles and Responsibilities Provide desktop support to end-users, troubleshooting and resolving hardware and software issues related to desktops, laptops, printers, and other peripherals. Configure new employee accounts on the company's Active Directory, ensuring seamless access to resources. Perform OS installations, upgrades, and maintenance tasks to ensure...

  • Desktop Support Engineer

    1 week ago

    Mumbai, India OACPL Full time

    We're seeking an experienced Desktop Support Engineer to provide technical assistance and support for our organization's desktop infrastructure. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:1. Provide technical support for...

  • Desktop Support Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeSupport Full time ₹ 12,00,000 - ₹ 20,00,000

    Job Title: Desktop Support Engineer">Troubleshoot and resolve desktop incidents. ">Provide technical assistance to users on desktop-related issues, ensuring prompt resolution.">Key Responsibilities:">">Manage disk and folder sharing, and permission settings on desktops.">Handle printer problems at user's desktops.">Offer support to voice equipment including...

  • Desktop Support Engineer 2

    6 hours ago

    Mumbai, Maharashtra, India Aletheia Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Desktop Engineer L2Department: Information Technology Location: Worli, MumbaiEmployment Type: Full-TimeReports to: IT Support Manager / Desktop Team LeadJob Summary:We are seeking a skilled and motivated Level 2 Desktop Engineer to provide advanced technical support and serve as an escalation point for complex IT issues. In this role, you will be...

  • Desktop Support

    8 hours ago

    Lower Parel, Mumbai, Maharashtra, India TVS Electronics Full time ₹ 2,64,000 - ₹ 2,76,000 per year

    Greetings from TVS ElectronicsWe are hiring for the role of Desktop Support Engineer.If you are passionate about IT support and eager to grow your career, we'd love to hear from youRole: Desktop Support EngineerExperience Required: 1–3 yearsLocation: MumbaiEmployment Type: Full-timeWhat You'll DoProvide comprehensive desktop and technical support to...