Team Lead

3 weeks ago

Bikaner, Rajasthan, India Tekpillar Full time

Job Summary We are urgently seeking a dynamic and experienced professional to lead and manage a high-performing team The ideal candidate will be responsible for supervising daily operations driving performance mentoring team members and ensuring departmental goals are achieved This role demands strong leadership communication and organizational skills Key Responsibilities - Lead motivate and manage a team of sales operations support executives - Allocate tasks monitor individual performance and ensure daily targets are met - Conduct regular team meetings training and performance reviews - Act as the point of escalation for complex issues and provide quick resolution - Ensure compliance with company policies SOPs and quality standards - Analyze performance data and prepare weekly monthly reports - Drive continuous improvement initiatives and process optimization - Support recruitment onboarding and mentoring of new team members Key Requirements - Graduate Postgraduate in any discipline MBA preferred for managerial roles - 2-6 years of experience in a supervisory or team-handling role - Proven track record in meeting team KPIs and driving results - Strong interpersonal and leadership skills - Excellent problem-solving and decision-making ability - Proficiency in MS Office and CRM tools if applicable - Ability to work under pressure and handle multiple priorities Preferred Industry Experience Sales BPO Customer Service Logistics FMCG Telecom BFSI - customize as needed Perks and Benefits - Competitive salary performance incentives- Career growth opportunities- Training and development programs- Health insurance and other benefitsContact on SHASHI HR 8460886875 ref updazz com

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