▷ (Apply in 3 Minutes) Lead - Master Coach
6 days ago
Job Description
Job Description:
We are looking for a motivated Lead-Master Coach to join our team Youll be instrumental in helping coachee find a solution themselves by training and mentoring them all while having a blast doing it
Role and Responsibilities:
- Play a mentor s role to guide and coach relevant skills and techniques to improve the team s overall performance.
- Assist with Follow up coaching tactics.
- Help TLs identify skill issues and the relevant coaching techniques for the same.
- Set a cadence of coaching observations/Triads to observe TLs coaching sessions.
- Document feedback and report on a weekly basis.
- Avoid dictating the right way to coach, help the TL to self-discover methods to coach themselves effectively.
- Be assertive and have the ability to draft an action plan independently to scale up the TLs coaching skills.
- Provide performance-impacting insights during weekly, monthly, and quarterly reviews.
Qualifications:
- Exceptional written & verbal communication skills.
- Excellent Coaching & Feedback Skills.
- Stakeholder management, adaptability, data analytics & management.
- Should have worked in a frontline supervisory role for a minimum of 1.5 years.
- Should have prior coaching experience.
- Should be open to working from the office & flexible shift timings.
- Background in L&D or quality would be given preference.
- Should be inclined to the growth mindset.
- Should not be intrusive in all activities performed by the supervisor.
Mandatory Skills:
- Exceptional coaching and feedback skills. Adaptability. Growth Mindset.
- Data Management.
- People orientation.
- Exceptional communication skills.
- Stakeholder management.
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