Front Office Assistant

11 hours ago


Dhenkanal OR IN Satya Narayan eco Resort & Waterpark Full time

Job Title Front Office Assistant - Hospitality Resort Industry Location Dhirapatana Dhenkanal Odisha Job Type Full-Time Experience Level 3-4 Years Salary INR 12 000 - 20 000 Start Date As soon as possible About Us Satyanarayan Eco Resort Water Park is a fast-growing Eco Resort Water Park stands as one of the best eco-retreats in Odisha offering an exquisite blend of luxury and nature As a premier eco-resort in Odisha we provide opulent accommodations with breathtaking views of the surrounding natural beauty ensuring a tranquil escape from the everyday hustle Satyanarayan Eco Resort Water Park is one of the best resorts in Odisha and an ideal eco retreat for families friends and groups We strive to make your stay unforgettable by exceeding expectations As we expand we re looking for a detail-oriented Front Office Assistant to join our team Key Responsibilities Greet and assist guests with check-in check-out and general inquiries in a friendly and professional manner Manage reservations room allocations and guest requests efficiently Handle phone calls emails and other communication promptly Coordinate with housekeeping and other departments to ensure smooth operations Maintain accurate guest records and billing information Resolve guest complaints or escalate issues to management when required Uphold the highest standards of customer service and hospitality Qualifications Diploma or Bachelor s degree in Hospitality Tourism or related field preferred 1-3 years of experience in the hospitality industry prior resort experience is highly desirable Strong communication and interpersonal skills Proficiency in front office systems and property management software e g Opera IDS or similar Ability to multitask stay organized and work under pressure A positive attitude professional appearance and commitment to guest satisfaction What We Offer Diploma or Bachelor s degree in Hospitality Tourism or related field preferred 1-3 years of experience in the hospitality industry prior resort experience is highly desirable Strong communication and interpersonal skills Proficiency in front office systems and property management software e g Opera IDS or similar Ability to multitask stay organized and work under pressure A positive attitude professional appearance and commitment to guest satisfaction How to Apply Submit your CV and a brief cover letter outlining your relevant experience and why you re interested in the role We thank all applicants for their interest however only those selected for an interview will be contacted Job Types Full-time Permanent Pay 12 000 00 - 20 000 00 per month Benefits Food provided Work Location In person



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