Business Technology Solutions Associate Consultant- MLR Coordinator

Job Description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

What you'll do:

- Manage the end-to-end Medical, Legal, and Regulatory (MLR) review process for promotional and non-promotional content submissions.
- Prepare and submit materials into review platforms (e.g., Veeva PromoMats), ensuring metadata accuracy, reference linking, and version tracking.
- Coordinate with content creators, brand teams, legal, and medical reviewers to schedule review meetings and ensure timely feedback.
- Track review outcomes, manage revisions and resubmissions, and escalate bottlenecks or delays as needed.
- Ensure compliance with internal SOPs, regulatory guidelines (e.g., FDA, EFPIA, ABPI), and therapeutic-specific mandates.
- Maintain and update MLR trackers, dashboards, and audit logs for transparency and operational oversight.
- Support the development of MLR submission best practices, training documentation, and process improvement initiatives.
- Monitor expiry timelines for approved assets and manage renewals or withdrawals as per SOP.
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What you'll bring:

- Bachelor's degree in Life Sciences, Pharmacy, Biotechnology, or a related field.
- 1-3 years of experience in MLR coordination, regulatory operations, or promotional material review within the pharma/life sciences industry.
- Working knowledge of Veeva PromoMats, or similar MLR systems is highly desirable.
- Understanding of pharma regulatory review processes and compliance frameworks.
- Strong organizational, communication, and stakeholder management skills.
- Ability to multitask and thrive in a fast-paced, process-driven environment.
- High attention to detail with an understanding of content versioning, referencing, and SOP adherence.

Additional Skills:

- Strong communication skills, both verbal and written, with the ability to structure thoughts logically during discussions and presentations
- Capability to simplify complex concepts into easily understandable frameworks and presentations
- Proficiency in working within a virtual global team environment, contributing to the timely delivery of multiple projects
- Travel to other offices as required to collaborate with clients and internal project teams

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

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