3 Days Left Systems Analyst 2-IT

Job Description Qualifications Basic: - 4 Years Bachelor's degree in Engineering or Computer science. - 4 to 6 years of IT Infra support experience. - Remote IT infrastructure support experience. - Good communication skills. Preferred: - Minimum 2 years of experience in SAN administration on one or more products like DELL EMC, HP 3PAR, NetApp ONTAP, IBM etc. - Good understanding of SAN architecture. - Good understanding of Windows and Linux operating systems. - Work experience in one or more Infrastructure monitoring tools like Nimsoft/Zabbix/SCOM. - ITIL Foundation Certification Expectations: - Expected to work in shifts covering adequate overlap with US time zones. - 24 X 7 On-Call Support. - Flexible to learn & support different technologies as needed. - Good communication skills. Responsibilities: Day to day Storage support activities involving- - P1, P2 & P3 incident handling and troubleshooting. - Manage LUN sizing, storage pools and volume configuration activities. - Manage fiber channel switch and zoning. - Perform daily health checks and keep track on performance of storage arrays. - Perform maintenance activities like firmware upgrades, log collection etc. - Assist onsite team in replacing faulty hardware and maintenance activities. - Storage capacity management and planning. - Identify and document SOPs whenever required. - SAN array monitoring and advanced troubleshooting. - Assist System administrators with LUN provisioning on target devices (Windows and Linux). - Perform activities related to install, configure and managing SAN devices and fiber switches. - Administer Brocade director FC switches as well as blade chassis FC devices. - Execute FC zoning for development and production storage volumes. - Develop and maintain records for entire storage as well as FC systems. Qualifications Basic: - 4 Years Bachelor's degree in Engineering or Computer science. - 4 to 6 years of IT Infra support experience. - Remote IT infrastructure support experience. - Good communication skills. Preferred: - Minimum 2 years of experience in SAN administration on one or more products like DELL EMC, HP 3PAR, NetApp ONTAP, IBM etc. - Good understanding of SAN architecture. - Good understanding of Windows and Linux operating systems. - Work experience in one or more Infrastructure monitoring tools like Nimsoft/Zabbix/SCOM. - ITIL Foundation Certification Expectations: - Expected to work in shifts covering adequate overlap with US time zones. - 24 X 7 On-Call Support. - Flexible to learn & support different technologies as needed. - Good communication skills. Responsibilities: Day to day Storage support activities involving- - P1, P2 & P3 incident handling and troubleshooting. - Manage LUN sizing, storage pools and volume configuration activities. - Manage fiber channel switch and zoning. - Perform daily health checks and keep track on performance of storage arrays. - Perform maintenance activities like firmware upgrades, log collection etc. - Assist onsite team in replacing faulty hardware and maintenance activities. - Storage capacity management and planning. - Identify and document SOPs whenever required. - SAN array monitoring and advanced troubleshooting. - Assist System administrators with LUN provisioning on target devices (Windows and Linux). - Perform activities related to install, configure and managing SAN devices and fiber switches. - Administer Brocade director FC switches as well as blade chassis FC devices. - Execute FC zoning for development and production storage volumes. - Develop and maintain records for entire storage as well as FC systems. Career Level - IC2