Lead Product Manager

4 hours ago


Bengaluru, India Uber Full time

Job Description About The Role The pitch: - Encourage 7 million worldwide drivers to deepen their engagement with the Uber platform - Loyalty is a key bet for Uber for the foreseeable future, aligned to leadership objectives like increasing supply quality, and driver/courier success - To be successful. Uber needs need to improve the discoverability & emphasize the benefits of participation in Loyalty Programs. - Your role is to design and launch growth bets to improve access and engagement with the Loyalty platform and its programs: Uber Pro and Uber Eats Pro - You will work closely with dedicated design and machine learning teams to build personalized experiences that help drivers gain valuable monetary incentives - Execute in a high impact, high visibility team that is encouraging driver quality, a critical objective - What the Candidate Will Do For The First 6 Months - Deliver a flexible loyalty trial system that scales across 3+ global loyalty programs - Tune trials for impact across new and existing earners to win valuable quality for the business - Deliver immediate user value with monetary incentives that balance behavior change with marketplace efficiency - Provide driver recognition and timely feedback to connect drivers more deeply with the platform - Design and launch a series of experiments that explore key hypotheses and deliver incremental wins for the business - Build customer empathy through user research and data science partnerships - Within The First 12 Months - Co-create feedback framework with partners from data science, earnings, quality and more - Develop a long term vision and strategy to help drivers track rewards, earnings, and incentives that many teams can contribute to - Build frameworks for global teams teams to manage and track the impact of loyalty program trials - Uncover new growth vectors that consider new lines of business around the world - Basic Qualifications - Minimum 6 years experience as PM driving engagement - You've built successful roadmaps where many teams contribute part of the solution - Deep experience partnering with design, data science, and engineering teams - Comfortable with rapid experimentation and hypothesis driven development - You set and meet ambitious goals and metric targets that are strategically aligned - You're able to create and articulate a strategy that can be executed across many teams Preferred Qualifications - Background with loyalty or rewards systems - Deep understanding of marketplace mechanics - Owned strategy for whole products or lines of business



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