Quality Analyst

Multiversity was founded in 1998, at the threshold of the new century, to advance the application of Information Technology in areas of Education, Governance and Services. It has made significant contributions in each. Multiversity has created Technologies and Services for the emerging knowledge-based society.

Millions of users have used our products and services, underlining our commitment to develop world-class Technologies and Solutions. Multiversity also works closely with various Government, Semi-Government and local Self-Government bodies all over India in the areas of e-Learning, e-Governance and e-Services and has successfully completed projects having large-scale social implications.

eLearning Content Development :Multiversity Pvt. Ltd

Multiversity develops eLearning Content for one of the world's largest Digital Literacy Mission under Maharashtra Knowledge Corporation Limited (MKCL), which has reached over 10 Million Learners in the past 15 years in Maharashtra, Odisha, Haryana, Rajasthan, and Bihar also delivered to Other Countries like Saudi Arabia, Egypt and SriLanka. The courses include titles like IT Literacy, Adobe Suite, Financial Accounting, Desktop Publishing, Web Designing, 2D Animation, Video Editing, Scratch programming, etc. – all created to empower the citizens of India and help them become job ready. Multiversity has developed these courses in English, Hindi, Marathi and other Indian Languages like Oriya, Kannada, and Telugu along with international languages like Arabic, Malay & Sinhalese. 

Multiversity also develops customer eLearning solutions to help organisation globally bridge the gap between a learners potential and performance. Multiversity has built 1,200+ hours of eLearning content over 15 years reaching 11+ million Learners at 100+ organizations.

Recently Multiversity won the Excellence in the production of learning content award.

Multiversity Chief-Mentor: Dr. Vijay P Bhatkar, (www.vijaypbhatkar.org)

Responsibilities

[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]

Example: Determine and develop user requirements for systems in production, to ensure maximum usability

Qualifications

As a Quality Analyst Executive, you should be able to check quality and accuracy of an eLearning course with respect to the following aspects:

- Audio & Transcript:
- Verify that quality of audio production is acceptable.
- Confirm that voice talent reads the storyboard accurately with proper inflection, speed, pronunciation etc.
- Confirm that text transcript is formatted as per standards.
- Go through the complete course by listening to the audio and reading the transcript to confirm perfect synchronization.
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- Visuals and Timing:
- Verify that graphics are as per standards and conform to the approved storyboard.
- Confirm that on-screen text is formatted properly.
- Check for spelling and grammar.
- Verify that visuals fade in/out in sync with the audio appropriately.
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- Interactivities:
- Ensure that a test key containing answers to all knowledge checks, activities, and quizzes is included. Try failing and then passing all activities and test as many different cases as possible in an attempt to identify possible flaws/errors in programming.
- Confirm that activities function as described in the storyboard.
- Confirm that feedback functions properly (incorrect/correct).
- Ensure that click-to reveal items function properly and check that audio does not overlap (when multiple audio tracks are layered on a single slide).

Browsers:

- Test the course in the various browsers that you expect your learners to use. Major browsers include IE, Firefox, Safari, Chrome.

Player Menu Items:

- Test all player menu items to confirm that they function as desired including (if applicable) glossary, search, seek bar, volume control, etc.

LMS Testing: Confirm the following

- Course uploads to the LMS without errors
- Course can be assigned to a test user(s)
- Course shows up in the test user account as "not started" or equivalent
- Start and close the course. Confirm that the LMS now displays the course as "in progress" or equivalent.
- Restart the course and confirm that the course returns you to the page last visited (bookmark).
- Fail the course (if applicable) and verify that the LMS recorded this appropriately
- Pass the course and verify that the LMS shows the course as complete (or equivalent)

Candidate Profile

Skills, Knowledge and Abilities:

- Proof reading skills
- Great attention to detail
- Strong understanding of Windows and Microsoft Office
- Ability to remain consistent and committed to tasks assigned
- Strong organizational skills
- Excellent verbal and written communication skills
- Excellent analytical  and problem-solving skills
- Cross functional cooperating skills
- Strong technical learning ability
- Time management skills
- Flexibility related to workflow and changing priorities
- Ability to maintain data confidentiality and security
- Experience with web-based database search and retrieval techniques
- Ability to balance multiple projects concurrently in a fast-paced, deadline-driven environment

Qualifications

- Bachelors/Master degree in Computer Science or comparable work experience
- 2+ years' experience in Quality Analysis

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