It Manager — Bpo

Key Responsibilities Oversee and manage end-to-end night shift operations to ensure smooth delivery and team coordination Monitor KPIs and SLAs and implement action plans for performance improvement Lead a team of executives and team leads ensuring productivity and accountability Coordinate with day-shift teams for seamless process handover and updates...

Position- Relationship Manager Location- Karnal Rohtak Haryana Experience- 1- 5 Years HL LAP Last date to apply 26th July 2025 Job Role - The role involves coordinating with BSM sourcing files client meetings ensuring compliance collecting documents and preparing files for sanction It also includes relationship management lead generation and team...

Workforce Management WFM Analyst Job Title WFM MIS Analyst Experience 2-4 years Location Panchkula We are looking for a detail-oriented and analytical Workforce Management WFM Analyst to support forecasting scheduling real-time monitoring and performance reporting for our operations The ideal candidate should have prior experience in BPO Operations WFM and...

Job Title Customer Support Executive 12th Fresher Location Thane Mumbai Shift Day Shift Industry BPO We are hiring enthusiastic Customer Support Executives for our BPO process at Thane location This is an excellent opportunity for graduate freshers who are looking to start their career in customer service Key Responsibilities Handle customer queries and...

Job Title HR Recruiter Female Candidates Only Experience 3 Years Location Panchkula Job Overview We are seeking a highly motivated and experienced HR Recruiter to join our growing team in Panchkula The ideal candidate must have strong experience in IT and BPO recruitment and possess excellent communication skills Key Responsibilities End-to-End Recruitment...

International BPO Customer Care Services Work Location Phagwara Punjab INDIA Qualifications B Com BCA B Sc BBA B-Tech Job Responsibilities Customer Support Representative will manage inbound and outbound calls chats emails Customer Support Representatives must have excellent communication skills along with active listening Providing exceptional customer...

We are seeking a motivated and creative Social Media Specialist to join our dynamic team Who can handle social media accounts of our clients Generate or plan content Helps in overall growth of our clients Job Type Full-time Pay 17 000 00 - 22 000 00 per month Benefits Paid time off Schedule Day shift Supplemental Pay Overtime pay Performance bonus Education...

Loan Processor Mortgage BPO - U S Broker Support Position Title Loan Processor - Mortgage Back-Office BPO Location Gandhinagar Gujarat Employment Type Full-Time Shift Time 9am EST to 5pm EST Reports To Team Lead Processing Manager About the Role We are seeking an experienced Mortgage Loan Processor to join our back-office BPO team supporting U S -based...

A BPO Associate handles customer interactions via phone to resolve inquiries provide support and address complaints Key responsibilities include delivering excellent customer service troubleshooting issues meeting performance metrics and accurately documenting all customer interactions Key responsibilities Customer interaction Handle inbound and outbound...

Position Business Development Manager Company Virtual Binz LLP Department BPO KPO Location Onsite Reports To Director - Business Development CEO About the Role Virtual Binz LLP is looking for a dynamic and results-driven Business Development Manager BDM to drive growth across our BPO KPO service verticals with a primary focus on US-based clients The BDM will...