Only 24h Left: Customer Service Representative

20 hours ago


Patiala PB IN MANVI INTERNATIONAL COURIER Full time

Job Title Customer Support Representative Company Manvi International Courier Location Gaushalla Road near shere- Punjab Market patiala Work Timing 10 0 AM to 8 00 PM Salary 15 000 to 18 000 CTC Experience 1 year in customer service Joining Immediate Education Graduate Hiring Specifications Excellent verbal and written communication skills English Hindi required Punjabi preferred Strong multi-tasking and time-management skills Ability to handle difficult customers and high-pressure situations Comfortable with handling large volumes of inbound and outbound calls Male and female both can apply Job Responsibilities Handle inbound and outbound calls emails and chats with customers in a professional manner Resolve shipment-related queries such as tracking issues delays and delivery updates Provide accurate and timely information on pricing and delivery timelines Coordinate with logistics partners DHL FedEx UPS etc and internal teams for issue resolution Address customer complaints provide appropriate solutions and escalate complex issues when needed Maintain detailed records of customer interactions and case history in the CRM system Ensure timely follow-ups and updates to customers regarding their concerns or queries Apply Now hr manvicourier com Contact 9220032489 Job Type Full-time Pay 15 000 00 - 18 000 00 per month Benefits Provident Fund Language English Required Hindi Preferred Work Location In person



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